Student Assistant- Information Technology (IT) Business Analyst- Hybrid (Rancho Cordova, CA) - UNIVERSITY ENTERPRISES : Job Details

DescriptionThe California Department of Corrections and Rehabilitation (CDCR) is looking to hire a motivated and detail-oriented Student Assistant to support our team in reconciling inventory and assisting with daily administrative tasks. This is a learning opportunity where you will gain hands-on experience working alongside IT staff on various project implementations. The Student Assistant will work under the direct supervision of the Information Technology Supervisor II, gaining exposure to both administrative and IT-related tasks.RequirementsConditions of EmploymentThis is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week's notice.UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.PrerequisitesMust be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.To view our current affiliation list please paste the following URL into your browser: Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students. Students declared major must match the major(s) listed in the job posting.Majors/Fields of StudyBusiness Administration/Management Information Systems, Computer Science, Data Science/Analytics, Information Technology/SystemsWork ScheduleFlexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. The final work schedule will be determined by the supervisor. This is a hybrid position, which means it is part-time in the office and part-time telework. Additional Work ScheduleStudent Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).Minimum Qualifications

• Able to work both independently and with others.
• Organized and detail oriented.

Preferred Qualifications

• Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of SDLC (Software Development Life Cycle).
• Knowledge of ServiceNow.
• Knowledge of Adobe Pro.
• Experience in business analysis and process reengineering.
• Experience in solution design and creating functional documentation.
• Experience with software administration, particularly SaaS platforms.
• Experience with software release management and configuration.
• Experience troubleshooting and performing root cause analysis.
• Experience in scripting and query languages (PowerShell, JavaScript, SQL-Structured Query Language).
• Experience with process and data flow diagramming.
• Excellent verbal and written communication skills.
• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Duties and Responsibilities

• Assist in reconciling inventory records, ensuring data accuracy and identifying discrepancies.
• Provide administrative support to the unit, including filing, organizing documents, scheduling meetings, and data entry.
• Collaborate with IT staff in the implementation of technology projects, helping with documentation, testing, and troubleshooting.
• Maintain and update inventory databases, ensuring all records are current and complete.
• Assist in preparing reports, presentations, and other materials related to IT projects and inventory management.
• Perform routine clerical duties as assigned, including answering phones, responding to emails, and distributing mail.
• Support IT staff with basic tasks such as setting up equipment, installing software, and performing system updates.
• Learn and apply IT tools and software while supporting project work.

Physical RequirementsSit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.Working ConditionsWork is performed in a hybrid environment. Office location: Birkmont Drive in Rancho Cordova, CAStudents/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.Application InstructionsPlease complete all fields of the employment application. Include your educational history in the Educational Experience section and any employment history in the Employment Experience section of our application.**In addition to your resume, please upload the following documents:

Cover Letter

Please list your number of units completed and hours worked previously as a student assistant, if applicable.

Apply by: November 29, 2024