Student, Fitness Center Assistant - Pennsylvania College Of Technology : Job Details

Overview The Fitness Center Assistant will primarily service the Fitness Center desk and facility and secondarily provide assistance to the Student Engagement Office as needed. They will provide customer service to the members and guests of the Fitness Center and assist with the tidiness of the workout rooms. This includes, but not limited to, confirming memberships for access, ensuring members and guests sign-in and out, providing phone coverage for the Fitness Center, cleaning and organizing equipment, and doing periodic walk-throughs of the workout rooms. The Fitness Center Assistant may also assist the Student Engagement Office staff with tasks and may assist with the Campus Center Information Desk as needed. They must be a team player, willing to cover or trade shifts, and be flexible to work shifts days, evenings, and/or weekends as schedule permits. Schedule:

• Wednesday: 10:00 AM - 12:00 PM or 5:00 PM - 10:00 PM
• Friday: 4:00 PM - 8:00 PM
• Saturday: 2:00 PM - 6:00 PM

QualificationsEDUCATION

• Must be a Penn College student. Required
• Must maintain 2.0 grade point average. Required

EXPERIENCE

• Previous customer service experience. Preferred

ABILITIES AND SKILLSAbilities:

• Ability to understand and follow verbal and written instruction.
• Ability to work independently and on own initiative.
• Ability with or aptitude to learn computer functions.
• Ability to work in an active environment.
• Ability to complete various tasks asked of them by the administrative staff.
• Ability to maintain organization and learn quickly.
• Ability to work with students of diverse backgrounds and needs. Required

Skills:

• Good communication skills, both oral and written.
• Organized and responsible.
• Positive attitude.
• Certified in CPR and First Aid or willing and able to acquire. Required

Responsibilities

Maintain professionalism and provide a high level of customer service.

Answer Fitness Center questions about membership, hours, pricing, guest passes, and the various rooms and equipment that the Fitness Center has to offer.

Be knowledgeable of Fitness Center rules.

Follow check-in procedures, i.e. confirming members are completing all questions on the sign in sheets and are signing out when leaving, reviewing sheet for members' guests, and distributing equipment upon requests.

Do laundry for the Fitness Center's towels and the Office of Student Engagement's tablecloths.

Answer the Fitness Center desk phone and transfer calls as needed.

Maintain organization of the Fitness Center desk area.

Make periodic checks of locker rooms, saunas, and four fitness workout spaces.

Demonstrate Fitness Center equipment to members and potential members upon request and as assigned by supervisor.

Distribute and promote information pertaining to the Fitness Center.

Direct tours of the Fitness Center facility, as requested.

Assist with programs, events, and fitness challenges in the Fitness Center.

Maintain a positive relationship with professional staff, co-workers, and members.

Maintain high standards and achieve high expectations.

Attend staff meetings and student development trainings as requested.

Be knowledgeable of the College's emergency procedures and act accordingly.

Be aware of surroundings and happenings within the Fitness Center and Campus Center, and report concerns or unusual activities to the supervisor, Student Engagement Office staff, or College Police as appropriate.

Be supportive of the College and its programs, in action as well as theory. Encourage students to participate in Student Engagement, Campus Recreation, and College student activities.

Assist the Student Engagement Office and CC Information Desk with various tasks including coverage of the CC Information Desk.

Communicate with the supervisor on an ongoing basis.

Physical Standards and Special Job Features None Pay Transparency Hourly rate is $10.00. College Statement This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice. EEO Statement Penn College is committed to equal opportunity and the diversity of its workforce.