Student Help Desk Technician - Schreiner University : Job Details

JOB DESCRIPTION

The Technology Help Desk seeks aspiring information professionals with a passion and interest for helping people with computing problems and the technical skills to resolve them in a timely and effective manner. If you have an interest in working with us, please complete an application.

SUMMARY OF RESPONSIBILITIES

* Handling technical support cases

* Provide solutions and advice on technical issues

* Recognize FERPA guidelines to keep PII confidential

* Routine lab maintenance and stocking

* No study time while on duty expected

REQUIRED SKILLS

* Excellent communication skills

* Comfortable with computer related technology

* Demonstrated ability to learn new concepts

* Ability to teach in one-on-one situations

* Comfortable working with students, faculty, and staff

* Available for at least 2 hour shifts

* Desire to gain work experience rather than study time

* Second semester First-Year and Sophomore students preferred

BENEFITS OF POSITION

* On-going training

* Opportunities to advance in positions requiring advanced skills

* Develop troubleshooting skills

* Resume builder with technical support and customer service experience

TIME REQUIREMENTS

Part time

Estimated start date

8/26/2024

Estimated end date

4/29/2025

OTHER INFORMATION

The applicant must be enrolled as a full-time student at Schreiner University.

Apply Now - Student Work Application