STUDENT- ID Office Operations Assistant - Ithaca College : Job Details

Job Description The Ithaca College ID Office is seeking detail-oriented, friendly students to join our team! In this role, you will assist with creating student and Faculty/Staff ID cards, troubleshooting ID card issues across multiple software programs, and providing excellent customer service to the Ithaca College community. ID Office Assistant Duties/Responsibilities:

• Create ID cards for fellow students and Faculty/Staff
• Replace Lost ID cards for fellow students and Faculty/Staff
• Troubleshoot ID card issues for fellow students and Faculty/Staff across multiple software programs
• Support the day-to-day activities of the office as they arise
• Print/distribute ID cards to incoming class each semester
• Provide excellent customer service to campus community

Qualifications:

• Be able to provide excellent customer service
• Excellent communication skills in person and by phone
• Experience with computer software
• Be able to learn new proprietary software quickly
• Experience with Declining Balance systems desirable
• Troubleshooting skills to be able to determine account issues
• Must be able to work prior to when students arrive on campus. Before orientation in the Fall and weekend arrival in the Spring. Summer availability is a plus, but not required

Anticipated Work Schedule: Students shifts will be assigned around class schedule, and hours may vary from 4-10 hours per week depending on availability. Shifts are determined from class schedule prior to fall and spring semesters and adjusted during final exam periods. Availability during semester breaks and summer is a plus. Pay Rate: $15.50 Hiring Manager: Brittni Ellis Application Instructions: Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. Questions about online application should be directed to Student Employment at [email protected]. Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated. Screening of applications will begin immediately. Applications will be accepted on a rolling basis until positions are filled. About Us Ithaca College's student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth. Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated. It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. For assistance with the application process, contact Student Employment at [email protected]. For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.