Student Recruitment Relationship Specialist; Graduate & Online Education - University of North Alabama : Job Details

This position leverages experience motivating individuals to move from thinking to doing to attract, enroll, and set the stage for the retention of career-oriented students. This position also guides prospective students to make the smart decision to invest in their future by enrolling in a graduate and/or online program.* Act as first point of contact for prospective students considering enrolling in a graduate and/or online program at the institution;* Spend approximately 75% of time on the telephone engaging prospective students in discussion about their future with the goal of setting an enrollment plan;* Develop enrollment plans, considering prerequisite needs, admission requirements, program offerings, student interests, and career goals;* Mentor students from the application process through the first semester of enrollment;* Meet metrics by demonstrating high level of product/program knowledge and meeting specific student recruitment goals;* Assume responsibility for managing and updating computerized prospective student database, application paperwork, and follow-up documentation;* Prepare all requested tracking forms accurately and on time;* Maintain accurate knowledge of graduate and/or online programs, university student services, and peer institutions' offerings;* Manage on-going engagement with assigned MOU partners;* Work effectively with coworkers as part of the student services team to ensure each student's experience with the institution is professional, service-focused, and productive;* Perform all other duties as assigned.ADDITIONAL DUTIES:To be determined.* Bachelor's degree is required;* Master's degree is preferred.KNOWLEDGE, SKILLS, AND ABILITIES:* Ability to work a flexible schedule, based on fluctuating activity needs identified by the institution;* Ability to engage in consultative sales or customer service guiding individuals from thinking to doing using superior interpersonal skills and ethical approach;* Ability to utilize software tools in the management of data related to contacts with prospective students;* Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences;* Ability to achieve goals, influence others, and meet deadlines;* Ability to communicate effectively with an increasingly diverse array of students, prospective students, faculty, staff, administrators, parents, visitors, and the general public;* A genuine belief in the value of education and in the University is a must.Applicants must upload a cover letter and resume at the time of application, as well as provide contact information for at least three professional references. For questions, please email [email protected] or call 256.###.#### and select option #2.