Student Services Program Coordinator - University of Connecticut : Job Details

JOB SUMMARY

Under the direction of the Associate Director of CAPS, the Student Services Program Coordinator develops and administers day-to-day program activities and educational support for the Center for Access & Postsecondary Success. In addition to coordinating day-to-day administrative activities, the Program Coordinator organizes, plans, and executes projects in support of the department's mission to help students succeed in their transition to college, promote their persistence, and encourage their holistic development and engagement at UConn.

DUTIES AND RESPONSIBILITIES

* Assists in the supervision, training, and evaluation of student staff; establishes work schedules and work priorities; recommends student staffing needs and assists in hiring decisions.

* Coordinates development of informational and promotional materials for use in outreach activities, including, but not limited to mass emails, mail mergers, flyers, newsletters, social media posts, and other documents. Assists with maintaining the department website, social media accounts, and other electronic sources/media.

* Assists with the planning and implementation of the CAPS summer program, including activity scheduling, logistics, and orientation programming.

* Monitors student participation and tracks engagement through the use of internal and external monitoring systems and provides reports on student engagement and participation.

* Assists with program evaluation and data collection needed for department performance reports; compiles engagement and student success data; prepares reports to aid in evaluating student progress, participation, persistence, and program evaluation; identifies trends and issues and recommends changes and improvements when appropriate; creates visual aids to communicate data; develops processes for tracking and reporting on student and program accomplishments.

* Monitors online financial literacy program; develops and facilitates financial literacy workshops and programming.

* Assists in the recruitment and training of student leaders, including CAPS Student Advisory Board, peer mentors, and summer community leaders.

* Assists in coaching and advising students regarding academic programs and student success.

* Teaches UNIV/FYE courses where possible.

* Performs related duties as required.

MINIMUM QUALIFICATIONS

* Bachelor's degree and 3-4 years of related experience.

* Experience working with first-generation, low-income students from diverse educational and cultural backgrounds.

* Experience in data management, analysis, and reporting.

* Experience coordinating activities and events.

* Experience with delivery of group presentations and/or teaching experience.

* Experience with social and digital media communication and engagement.

* Excellent communication, interpersonal, writing, and administrative skills.

* Ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information.

PREFERRED QUALIFICATIONS

* Master's degree.

* Three or more years of related experience in higher education.

* Bilingual (English/Spanish).

APPOINTMENT TERMS

This is a full-time, permanent position. This position is partially funded via a grant, with renewal contingent upon performance and funding.

The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at Staff Positions, Search #498664 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is open until filled with preference given to complete applications received by October 4, 2024.

All employees are subject to adherence to the State Code of Ethics which may be found at

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.