Student Services Representative - University of Vermont : Job Details

Position Details

Advertising/Posting Title Student Services Representative Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal. Posting Summary

Provide customer service to prospective and current students, faculty, staff and families in the College of Arts & Sciences. Understand and articulate university, college and federal regulations and procedures pertaining to the College of Arts and Sciences. Provide information about college requirements and services to students, faculty, and staff. Monitor inbox and phones for Student Services and review and process various student-related requests and forms. Oversee re-entry and change of student status process in coordination with the Registrar's Office. Maintain student records and support staff and faculty using Navigate, Education Advisory Board's management system. Manage the medical incomplete and withdrawal process. Provide supervision to student employees. Provide support to College of Arts & Sciences events and activities, including but not limited to Orientation, Commencement, and Visitation Days.

Minimum Qualifications (or equivalent combination of education and experience)

Associate's degree and one to three years related office experience in a customer service setting required. Working knowledge of software applications used to support office functions required.

Desirable Qualifications Anticipated Pay Range $21.00/hr - $24.14/hr Other Information

Applicants are asked to apply online. Please provide a cover letter, resume and contact information for three professional references.

The College of Arts and Sciences (CAS) at the University of Vermont welcomes difference, values collaboration, encourages debate, and stands for integrity, service, and academic excellence. We are dedicated to the rigorous pursuit, understanding, and dissemination of knowledge through the process of discovery, the creation of art, and the practice of teaching. We provide an integrated and engaging multidisciplinary experience that generates creativity, critical thought, effective communication, and a practiced commitment to serve the pressing needs of society and the natural world.

For more information about the College of Arts & Sciences (CAS), please visit the CAS website, www.uvm.edu/cas.

Special Conditions A probationary period may be required, A probationary period may be required for current UVM employees, Bargaining unit position, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy FLSA Non-Exempt Union Position Yes, UVMSU ($20 minimum hourly rate)

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Open Date 12/13/2024 Job Close Date (Jobs close at 11:59 PM EST.) 01/15/2025 Open Until Filled No

Position Information

Position Title Office/Prgm Support Generalist Posting Number S5438PO Department A&S Dean' s Ofc/52000 Position Number 009182 Employee FTE 1.0 Employee Term 12

Supplemental Questions