Student Services Specialist - Marshall University : Job Details

Position Details Get to Know Us! Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family! Come join our Herd! We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays - Employees receive 13 Paid Holidays
• Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall! Position Information Banner Position Number 002625 Position Title Student Services Specialist Classification Title Student Services Spec Department Dean - College of Science - MU2500 Job Description Provide academic advisement and other academic support service to the College of Science. The Student Support Specialist advises students concerning their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals, to assist the student in making decisions concerning personal educational goals leading to graduation.The Student Support Specialist is a professional advising position, responsible for providing high quality advice services to applicants, current students, recent graduates, which includes conducting individual student interviews, group meetings, and workshops. Additional responsibilities include performing various tasks to support the operations of an academic department, college, or central advising office on campus. Job responsibilities require excellent interpersonal communications skills, as well as the ability to effectively work with and provide information, assistance and related services to students, faculty, and staff. Work is performed under limited supervision, working within guidelines and established standards. Problems faced in this position are varied and often complex, requiring analysis and interpretation of the situation. Errors could easily result in moderate costs, inconveniences, and disruption of services within the affected area, and may contribute to important strategy, operations, and business decisions that affect the department.Location MU - Marshall University Salary Range $42,000 - $47,000 Salary is commensurate with qualifications, experience, and internal equity. Salary Grade 5Qualifications Must be able to perform all essential job duties as outlined in the job description.Required Qualifications Education Bachelor's degree.Experience At least one year of experience in academic advising and working with students in higher education, familiarity with college or university functions, computer proficiency utilizing Microsoft Office software, good qualitative reasoning ability, exemplary interpersonal and communication skills, ability to exercise independent judgement, commitment to student success, ability to maintain confidential information.Preferred Qualifications EducationExperience Previous experience in advising/counseling/professional coaching (1 year). Proficiency with Microsoft Office (1 year). Experience in Banner or other student information systems (1 year). Accurate and confidential record keeping (1 year).Posting Detail Information Posting Number MU0973NE Open Date 11/27/2024 Close DateOpen Until Filled Yes Special Instructions Summary