Job Summary
- Students will assist with Help Desk operations, by assisting staff to deploy and maintain university computer equipment.
Summary of Essential Job Functions
- Setting up equipment in various on-campus locations.
- Installing software and basic computer troubleshooting.
- Assisting students and faculty with computer operation.
- Cleaning equipment and changing printer toner cartridges.
- Transporting equipment throughout campus.
- Recording and maintaining inventory records.
- Answering calls at the Help Desk.
- Entering tickets in the Help Desk system.
- Assisting the Telecommunications team with wiring or other projects.
- Other duties as assigned
Job Qualifications
- Students must be able to carry monitors, computers, printers, and other equipment for on-campus transport. Up to 50 lbs.
- Computer experience recommended, will train for all job functions.
Work Environment
- Office position with some equipment transportation required. Hours are available Monday through Friday between the hours of 8:30am-7:00pm (During Fall/Spring Semester) and 8:30am-4:30pm (During Summer).