Public Health Educator- Level II - Nyc Health Hospitals : Job Details

NYC Health + Hospitals | Gotham Health Vanderbilt, is attuned to the healthcare issues that matter to the people of Staten Island. Vanderbilt focuses on preventing disease and promoting healthy lifestyles by reaching out to the Staten Island community.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionSUMMARY OF DUTIES AND RESPONSIBILITIES:The Lifestyle Medicine Program is designed to help patients living with chronic cardiometabolic conditions adopt healthy lifestyle changes across the pillars of nutrition, physical activity, sleep, stress management, social connections, and avoidance of risky substances. Clinical criteria for referral to this program include atherosclerotic cardiovascular disease, hypertension, prediabetes, type 2 diabetes, and/or health concerns related to obesity. The Program Coordinator will oversee the day-to-day operations of the Lifestyle Medicine Program.Summary of Duties and Responsibilities:

• Participate in daily huddles to ensure optimal team communication, support and problem solving.
• Help develop strategies to improve performance and operations (i.e., reduce patient cycle time, improve access, decrease wait time, improve patient experience).
• Coordinates key administrative initiatives including new hire placement, room assignments, and access for software systems as needed (e.g., Epic, Outlook, Microsoft Network).
• Plans, develops, and may conduct trainings to ensure clerical staff consistently meet patient experience standard including tone, body language and attitude, and display caring actions even in stressful situations
• Complete annual regulatory requirements within established timeframes.
• Perform data entry/management including generating reports and maintaining a HIPAA-compliant database of program patients and their follow-up visits
• Manage intake of patients to program, including outreach to prospective patients to provide overview of program and schedule initial visits
• Provides administrative supervision of patient flow through the program, ensuring patients are scheduled as per program protocols, identifying patients lost to follow-up, and troubleshooting missed appointments
• Assist with scheduling program appointments as needed (remote or in-person visits to physicians, nurse practitioner, dietitian, health coach, social worker).
• Facilitate communication between patients and finance department on billing
• Assist with requests for authorization for dietitian visits and other services.
• Coordinate logistics of program activities, including group visits (video and/or in-person), cooking demonstrations, and program staff meetings.
• Manage communication between program staff and entities including patients, public relations, volunteers, and students/trainees.
• Performs related duties as required

Minimum Qualifications1. A masters degree from an accredited college or university in public health education, education, public/community health administration, public administration or business administration, and one year of full-time satisfactory experience in developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, evaluating health education programs; presenting public health education programs; and/or counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or,2. A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as outlined in one (1) above.For appointment to Assignment Level II: In addition to meeting the qualification requirements of Assignment Level I, assignment to Level II requires: 1. One additional year of full-time satisfactory experience for candidates with a masters degree as outlined under one (1) above; or,2. Two additional years of full-time satisfactory experience for candidates with a baccalaureate degree as outlined under two (2) above.Department PreferencesPREFERRED SKILLS:

• Microsoft Office Suite
• Webex
• Spanish proficiency

COMPUTER PROGRAMS/SOFTWARE OPERATED:

• Microsoft Office Suite
• Webex
• Epic

If you wish to apply for this position, please apply online by clicking the Apply for Job button NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Vacancy Control Board NumberVCB #: CUM-12062###-####7