Summer Student - Client Service - Voya Financial : Job Details

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

Getting To Know the Opportunity:

The intern works directly within Voya IM's Distribution team, with a focus on the Client Service and Relationship Management function, supporting Institutional clients. Please Note: This position has been designated as a hybrid-office/home role. Details of your in-office schedule will be finalized with your manager.

The Contributions You'll Make:

* Gain insight and understanding of Institutional client business and overall investment management business by participating in team calls, projects and discussions.

* Gain exposure to project management and systems used in the client servicing aspect of asset management.

* Assist with Institutional client reports, deliverables, and meeting books preparation and data review, including coordination with internal teams.

* Assist in various team projects, review and present proposals, e.g., streamline and update client contract repository within team's SharePoint site, create client profiles in partnership with Client Account Managers, update shared drive folder to organize client-related information.

* Enhance written documentation for key processes.

* Develop consistent tracking and reporting mechanisms across client reporting, processes, client engagement activity and client account data attributes.

* Other duties as assigned.

Preferred Knowledge & Experience:

* Currently pursuing undergraduate degree in Business, Finance, or similar, with anticipated graduation date by Dec 2025/Spring 2026. Knowledge or interest in Financial Services and/or Asset Management industry.

* Strong technical skills and solid working knowledge of Microsoft business software (Word, Excel, PowerPoint, Outlook, etc.) and willingness and ability to learn and utilize in-house systems. SharePoint knowledge a plus.

* Strong verbal and written communication skills.

* Quantitative and analytical skills.

* Ability to work in a fast-paced environment that requires attention to detail.

* Ability to interact with cross-functional teams and individuals at various levels within the organization.

* Ability to shift priorities to meet deadlines.

* Located in NYC area, with the ability to work within our NYC office at least 3 days per week. Students located in Atlanta or Connecticut will also be considered.

#LI-MN1

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$20.00/hr USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

* Health, dental, vision and life insurance plans

* 401(k) Savings plan - with generous company matching contributions (up to 6%)

* Voya Retirement Plan - employer paid cash balance retirement plan (4%)

* Tuition reimbursement up to $5,250/year

* Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.

* Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

* Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.

* Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.

* Team Mentality: Partnering effectively to drive our culture and execute on our common goals.

* Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.

* Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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