Supervisor, Health Services, Crisis Team (Reopened) - Deschutes County, OR : Job Details

Salary: $7,140.33 - $9,568.72 MonthlyLocation : Bend, ORJob Type: Regular, full time, full benefitsJob Number: 2024-00107Department: Health ServicesOpening Date: 09/05/2024Closing Date: ContinuousBargaining Unit: Non-RepSummary ABOUT THE DEPARTMENT:Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence-based, recovery-oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY:We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you'll consider joining our talented team.ABOUT THE JOB:The Deschutes County Crisis Program is accepting applications for a Swing Shift Health Services Supervisor. This position also currently supervises a specialty team within the crisis team, Forensic Diversion, who provide pre-treatment services to bridge clients to treatment and reduce recidivism. This position will supervise the swing shift clinical staff onsite at the Deschutes County Stabilization Center (DCSC) and our community crisis response team (CCRT), who work from the stabilization center and in the community. The Deschutes County Stabilization Center (DCSC) serves children and adults who are in need of short-term, mental health crisis assessment and stabilization, but do not require the medical capabilities of an acute care hospital or longer-term residential care. The DCSC welcomes individuals to walk in when they are experiencing a mental health crisis, or they can be referred by local law enforcement and other community partners. The DCSC provides a wide array of crisis services to community including: crisis walk-in appointments, adult respite services, Forensic Diversion Programs, peer support, and more. CCRT provides 24/7 community based crisis response, with and without law enforcement partners. Working with the program manager, this supervisor will also be actively involved in assisting with program development, and will act as liaison to community partners. This position functions as a key component of the department's leadership team. This position reports directly to the Crisis Program Manager and requires collaboration with Behavioral Health Program Managers and Supervisors; Health Services compliance, billing, and fiscal staff; and Community Partners. Schedule is not yet fully determined with this position, though they will be providing supervision to Swing Shift staff. This will require hours to be worked overlapping with swing shift to provide direct supervision. Specifics will be discussed and determined during the interview process and at the time of hiring. As our clinic is open 24 hours/7 days a week, staff are expected to work some holidays. This position will rotate one week of on-call approximately every 5 weeks to support after-hours clinical consultation and direction for both the CCRT and DCSC staff. A 10% pay differential is added to the base salary to compensate for on-call support.Key Responsibilities:

• Program planning and implementation.
• Program budgeting, monitoring, coordination, and evaluation.
• Clinical understanding and conceptualization of crisis intervention to provide supervision to staff.
• Provide oversight to operational performance of programs in collaboration with department management.
• Supervise a team of approximately 10 staff, though team size could vary over time based on operational need.
• Assure compliance with State and Federal grant requirements.
• Outreach and communication with agency partners, health care providers, media, and general public.
• Provide coverage for staff: to include direct clinical crisis intervention for clients when staffing is low for volume of crises.

What You Will Bring:Knowledge of or experience with:

• Community behavioral health and/or addictions concepts, case management and treatment services.
• Client assessment, treatment planning and treatment protocols.
• Behavioral health disorders and diagnostic classifications.
• Well-developed human relations, interviewing, counseling with interpersonal sensitivity and awareness of client situations and values.
• Advanced knowledge of behavioral health principals, programs and policies including state and federal requirements.

Skill in:

• Coaching and motivation of employees.
• Self-regulation and self-discipline.
• Excellent communications and writing.
• Strong facilitation and collaboration.
• Effective leadership, critical thinking and ability to respond to personnel and programmatic issues.
• Organizational, problem solving and strategic planning.
• Working collaboratively with all levels of the organization.
• Ensuring quality assurance and compliance with state and federal regulations, guidelines, and policies including updating and writing policies and procedures.
• Organizing, prioritizing, monitoring, and evaluating the performance of staff.
• Maintaining professionalism in regard to code of ethics and confidentiality.
• Preparing concise and complete reports and documentation.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $7,140.33 to $9,568.72 per month for a 173.33 hour work month, plus a 10% on-call shift differential as the position requires a one week rotation (every five weeks) of after-hours on call support for the CCRT and the DCSC alternative hours. Excellent County benefit package when eligible. This position is available immediately. BENEFITS:Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click for full benefit details.This position has been reopened until filled. Minimum Qualifications

• Bachelor's degree in a Health, Behavioral Health, Business, Public Administration or related field;
• AND five (5) years of related experience, including supervisory experience;
• OR an equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Able to meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules () 309-###-#### (8).
• Prior Crisis experience.
• Experience working in the area of Forensics.
• Experience with Civil Commitment Investigations.
• Experience working with chemical dependency and/or dual diagnosis for adults.
• Experience working with children, adults, and families.
• Bilingual in Spanish and English.

Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.NOTE: this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County's employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.Must have the ability to work a flexible schedule to meet client and department needs. This position requires possession of or the ability to obtain a Criminal Justice Information Services (CJIS) certification within 90 days of hire date. Must be approved by the designated Criminal Justice Information Services (CJIS) through a fingerprint-based national and state criminal background check for access to Criminal Justice Information (CJI). Must complete the appropriate level of CJIS Security Awareness Training. For additional information regarding this clearance, please click Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.If you are a veteran and would like to apply for Veterans' Preference, please click for information.Excellent County benefit package when eligible.Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include:

• Life Insurance for employee and dependents
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Employee Assistance Program
• Retirement Program through Oregon PERS
• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program
• 457 Deferred Compensation Program
• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visit and click on Employee Benefits.01 This position requires a Bachelor's degree in a Health, Behavioral Health, Business, Public Administration or related field; AND five (5) years of related experience, including supervisory experience; OR an equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Do you meet the requirements as listed above?

• Yes
• No

02 Please describe how you meet the minimum qualifications as listed above. Be specific with regard to education and years of experience. 03 This position requires possession of or the ability to obtain a Criminal Justice Information Services (CJIS) certification within 90 days of hire date. Please check the box that best describes your certification status. For additional information regarding this clearance, please click

• I currently possess CJIS certification.
• I have the ability to obtain CJIS certification.
• I do not possess or have the ability to obtain CJIS certification.

04 Preference will be given for those who have, or are eligible to obtain, registration or certification as a Qualified Mental Health Professional (QMHP) in the state of Oregon, or eligible for registration into the QMHP certification program. Please choose the appropriate response below. (To check if you are registered or certified as a QMHP click ).

• Yes, I am currently registered or certified as a QMHP in Oregon.
• Yes, I am eligible to obtain registration into the QMHP certification program within 14 days from the date of hire.
• No, I am not currently certified as a QMHP, nor am I eligible to obtain registration into the QMHP certification program within 14 days from date of hire.

05 Preference will be given for prior Crisis experience. Do you have this experience?

• Yes
• No

06 If yes, please describe your Crisis experience. 07 Preference will be given for experience working in the area of forensics with children and adults with a variety of behavioral health needs. Do you have experience working in the area of forensics with children and adults with a variety of behavioral health needs?

• Yes
• No

08 If yes, please describe your experience working in the area of forensics with children and adults with a variety of behavioral health needs. 09 Preference will be given for experience working with chemical dependency and/or dual diagnosis. Do you have experience working with chemical dependency and/or dual diagnosis?

• Yes
• No

10 If yes, please describe your experience working with chemical dependency and/or dual diagnosis. 11 Preference will be given for experience with Civil Commitment Investigations. Do you have this experience?

• Yes
• No

12 If yes, please describe your experience with Civil Commitment Investigations. 13 Preference will be given for experience working with children, adults, and families. Do you have this experience?

• Yes
• No

14 If yes, please describe your experience working with children, adults, and families. 15 Preference will be given for bilingual in English and Spanish. Do you speak and/or write in English and Spanish?

• No.
• Yes, I speak English and some Spanish.
• Yes, I speak English and Spanish fluently.
• Yes, I speak and write in English and Spanish.

16 This position requires the ability to work a flexible schedule to meet client and program needs. Do you have the ability to work a flexible schedule to meet client and department needs?

• Yes
• No

17 Successful candidates must have the ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including hospitals, jails, clinics, client homes, etc. Applicants must also be willing and able to drive throughout Deschutes County in sometimes adverse weather conditions. Can you meet these requirements?

• Yes
• No

18 Are you able to meet the requirements of the position with or without accommodation?

• Yes
• No

Required Question