Supervisor, Processing & Onboarding, Operations Unit - New York City, NY : Job Details

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Organizational Development & Human Resources (OD&HR) is the Agency's internal consultant/partner on organizational culture change and human resources matters for a workforce of approximately 6,000 employees. We identify and respond to employee relations issues, staff development needs, and current and strategic talent requirements. We collaborate with the Agency's executive staff, employees, managers, employee representatives, employee affinity groups, and other City agencies to develop sustainable policies, procedures, and practices. OD&HR ensures our operations is staffed with the best qualified, developed, and engaged employees. Our mission is to help DEP achieve its mission and strategic goals by providing excellence, measurable impact, and continuous improvements in organizational development, human resources services, professional development and training, workforce planning, and employee engagement.

ODHR is seeking a dynamic and motivated individual to serve as the Supervisor of the Processing & Onboarding, Operations unit. Under the direct supervision of the Director of Operations, with a wide latitude for independent initiative, judgment, and decision making, the selected candidate will supervise staff as well as perform organizational HR duties that include processing and onboarding new hires, civil service title changes, and salary adjustments. The selected candidate will coordinate New Hire Orientation logistics, review Comprehensive Personal Documents (CPDs), and manage outside employment which includes dual employment and Conflict of Interest. In addition, the selected candidate will manage and coordinate release request from other city agencies, manage finger printing appointments and logistics as well as medical and drug screening appointments. The selected candidate will liaison with DCAS and bureau HR staff to disseminate information while keeping apprise of rules, policies and procedures, and utilize NYCAPS, PMS, PRISE, CRM and PBI. Candidate will also prepare reports and documents utilizing, Microsoft Word, Excel, Access, PowerPoint, and Outlook.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in 1 above; or

3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in 1 above;

4. Education and/or experience equivalent to 1 , 2 , or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Preferred Skills

* Excellent verbal and written communication skills - Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook) - Knowledge of NYCAPS, PRISE, PMS, CRM, Power BI and HR systems - Ability to multitask and work in a fast-paced, rapidly changing environment - Creative thinking with an excellent eye for details - Excellent interpersonal skills with a successful track record as both a proactive self-starter and a flexible team-player - Demonstrated ability to build strong relationships and positively interact with multidisciplinary staff, patients, and others

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.