Supervisor - University of Maryland Eastern Shore - Thompson Hospitality Corporation : Job Details

Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality. Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction. Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs. Conduct training for new and current employees on safety, service protocols, and job-specific tasks. Ensure compliance with food safety, health, and university policies for a safe dining environment. Qualifications Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills. Strong interpersonal and communication abilities to enhance the dining experience for staff and customers. Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations. Aptitude for problem-solving, decision-making, and ...Supervisor, Operations, University, Hospitality, Diversity, Education