Supervisory Quality Assurance Specialist - Defense Logistics Agency : Job Details

Summary See below for important information regarding this job. Learn more about this agency Overview Accepting applications Open & closing dates 11/14/2024 to 11/22/2024 Salary $113,792 - $147,934 per year Pay scale & grade GS 13Location 1 vacancy in the following location:

Philadelphia, PA 1 vacancy

Remote job No

Telework eligible Yes-as determined by the agency policy. DLA telework-eligible positions require at least 60% in office time (Tuesday, Wednesday, and Thursday each week). For those eligible and with supervisory approval, regular and recurring telework may be requested Monday and/or Friday only. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment TypesWork schedule Full-timeService CompetitivePromotion potential 13 Job family (Series)

1910 Quality Assurance

Supervisory status YesSecurity clearance Other Drug test No Financial disclosure No Bargaining unit status No Announcement number DLATrpSpt-25-12610305-MPControl number 819144500This job is open toInternal to an agency Current federal employees of this agency.Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a surplus or displaced employee.VeteransIndividuals with disabilitiesMilitary spousesClarification from the agency Agency means current permanent DLA employees. Veteran eligibilities include 30% or more Disabled Vet, Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP_, and Military Reserve and National Guard Technicians eligibles may apply. VideosDuties

Responsible for a wide range of technical and quality activities within the Technical/Quality Division of the Directorate

Responsible for planning, organizing, coordinating, directing, and integrating the work of subordinate staff.

Manages and directs subordinate technical, quality assurance and administrative personnel.

Develops, presents, and promulgates recommendations for changes in/enhancements to branch programs to improve customer service and satisfaction.

Manages studies and special projects regarding and affecting Supplier Operations plans, goals and initiatives.

Monitors the collection, consolidation and analysis of metrics and data used to inform operating officials regarding the viability, effectiveness, and efficiency of Team programs.

Identifies and implements initiatives to eliminate or reduce inefficient and/or ineffective work practices and provides technical guidance to subordinates to improve efficiency and productivity.

Reviews decisions made by subordinates and/or team leads, assuring application of all personnel management programs.

RequirementsConditions of Employment

Must be a U.S. citizen

Tour of Duty: Flexible

Security Requirements: Non-Critical Sensitive

Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.

Fair Labor Standards Act (FLSA): Exempt

Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Recruitment Incentives: Not Authorized

Supervisory Probation: Required

Completion of Supervisory Certification Program: Required

Bargaining Unit Status: No

Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addt'l Info.

Qualifications To qualify for a Supervisory Quality Assurance Specialist, your resume and supporting documentation must support:Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

Coordinates, directs and integrates work of teams, including a wide range of technical and quality activities related to the supply chain.

Manages studies and special projects regarding and affecting Customer and/or Supplier Operation plans, goals and initiatives.

Plans and accomplishes work and provides problem solving expertise affecting the timely coordination and integration of multiple technical and quality processes and initiatives for assigned programs.

Investigates and resolves customer complaints.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education Substitution of education may not be used in lieu of specialized experience for this grade level.Additional information Position requires DoD Acquisition Engineering & Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. For Important General Applicant Information and Definitions go to: Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: Information for Veterans is available at: As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies:

Quality Assurance

Technical Competence

Decision Making

Oral Communication

Supervisory Competencies:

Accountability

Conflict Management

Customer Service

Developing Others

Flexibility

Influencing/Negotiating

Interpersonal Skills

Problem Solving

Resilience

Strategic Thinking

Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position you must provide a complete Application Package. Each Application Package MUST include:

Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.

Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.

If you are requesting a reasonable accommodation to the DLA Supv Situational Judgment Test, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a Notice of Personnel Action (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the Priority Placement Program, DoD Military Spouse Preference (MSP) eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; Signed Self-Certification Checklist (must be certified within 30 days); Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the Priority Placement Program, DoD Retained Grade Preference (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.