Supply Chain Associate - Memebox Corporation : Job Details

Company Description

MBX (formerly Memebox) is a multi-brand beauty and personal care startup headquartered in San Francisco. The venture-backed company has raised over $200M in funding from prominent investors, including Goodwater Capital, Johnson & Johnson, Pear VC, Y Combinator, and other Silicon Valley VCs.

Memebox operates a portfolio of K-beauty and personal care brands that are co-developed with strategic partners like Sephora and Ulta, using data-driven insights to identify white space opportunities in the market. The company's products are developed and manufactured in Korea, leveraging the latest K-beauty innovation in formulation, packaging, and speed-to-market. MBX has offices in San Francisco, Los Angeles, Seoul, Shanghai, and Taipei and its brands include Kaja, I Dew Care, Pony Effect, I'm Meme, and Nooni.

Role Description

We are looking for a hands-on Supply Chain Associate to support planning and fulfillment operations for the US market, with a primary focus on our retail and e-commerce business. This highly visible and impactful role will drive operational excellence and help maintain a healthy supply chain for the US market. This role will report to the Head of Supply Chain and partner closely with US Sales, Marketing, E-Commerce, other related teams in Korea, and the 3PL warehouse.

Core Accountabilities

• Support the Head of Supply Chain with end-to-end supply demand planning for finished goods and all related components plans that ensure availability of materials or products
• Own 3PL relationship and accountable for fulfillment performance for all sales channels
• Manage all inbound Ocean/Air shipments from Korea to the US and troubleshoot any customs issues or FDA holds
• Own retail PO management and reporting on fulfillment progress to the Head of Supply Chain
• Own end to end process on SPS commerce and Netsuite Oracle
• Own internal Influencer/Marketing orders to ensure all shipments get fulfilled in a timely manner
• Own E-Commerce inventory management and order fulfillment and reporting metrics to the Head of Supply Chain
• Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost, quality, inventory turns. Meet or exceed inventory turn metrics
• Analyze inventories to determine how to increase inventory turns, reduce waste, or provide critical information to support customer service
• Aggressively manage and report E&O inventory and risk
• Work closely with sales and brand development to seamlessly support new product launches for all channels
• Communicate with the Logistics and Supply Chain teams in Korea
• Help build efficient planning and operational processes that will support scaling business
• Own reporting and visibility of regional monthly revenue targets and achievements

Desired Skills and Capabilities

• Ability to effectively manage planning of a large portfolio of SKUs
• Exceptional analytical and mathematical skills with advanced proficiency in Excel
• Ability to ensure on-time delivery of new launch orders by calculating accurate lead times on Ocean/Air shipments and inbound process at the warehouse
• Experience with identifying and deploying cost savings opportunities
• Enable visibility through reporting of supplier performance, inventory and allocation to internal stakeholders
• Strong communicator and strategic thinker with a bias toward action and solutions
• Ability to work in a fast-paced environment and highly resourceful
• A process junkie that is willing to drive into the details and has the ability to drive process efficiencies internally and externally with logistics partners
• Advanced Excel skills
• Experience in sales and demand analysis to forecast the most accurate inventory

Minimum Experience and Skills

• 1-2 years experience in logistics management or warehouse operations
• 1-2 years experience in supply chain management
• Candidates with consumer goods or cosmetics experience are preferred

Bonus Points

• Experience with planning for multi-brand growth on omni retail channels
• Bilingual in Korean

Competitive Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance covered 100% by the company
• $250 Monthly Parking allowance + $100 paid monthly for commuting benefits
• 20 Days of Paid Time Off (4 Weeks)
• 15 Days Days of Paid Holidays

Location: Hybrid, Los Angeles, CA