Supply Chain Coordinator - Nestle : Job Details

The job description involves overseeing order fulfillment and maintaining effective communication with customers to deliver exceptional customer service. Key responsibilities include:

Order Processing and Fulfillment:

• Aligning on execution with supply chain partners and completing the order administration cycle.
• Monitoring order flow, fine-tuning delivery routes, and identifying potential issues.
• Measuring performance of internal and external warehouses and setting up KPI dashboards for these processes.

Cost Control:

• Defining a measurement tool to monitor execution costs and ensuring they are within the range of the business case.
• Sharing cost control updates on a weekly basis.

IT Usage and Reporting:

• Improving the usage of IT systems (SAP/EDI) and becoming an operations expert in SAP processes.
• Supporting and improving reporting functions for both external and internal customers/colleagues.

Order Management:

• Receiving orders through various channels and entering them into SAP to ensure processing.
• Liaising with AR for 'at risk customers' and managing orders for customers that exceed their credit limit.
• Confirming orders for processing and ensuring correct invoicing and dispatch quantities.

Educational and Experience Requirements:

• Minimum bachelor's degree in business administration or operations.
• Working experience in an operational setting.
• Proficiency in SAP and reporting systems.
• Excellent skills in Excel and VBA.