Support Analyst – IT - Progress Rail : Job Details

Job PurposeIT Support Analyst role is to provide support in order to drive operational efficiency.Req ID10225BRCityAlbertvilleState:AlabamaCompany DescriptionRailroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them. We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future. Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations. Our innovative team members work together to forge the bridge between ideas and success!As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive railway solutions – whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs.Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting progressrail.com.Key Job Elements• Support multiple areas of the business in process mapping and documentation;• Support multiple applications in developing efficiency measuring tools;• Participating in application implementation/change projects;• Participating in standardization efforts of both process and technology across multiple countries and businesses;• Continuous improvement initiatives initiated by business analytics data.Education / Training• Bachelor's degree in Business Analytics. An MBA is preferred;• Preferred education in business analytics, process intelligence and organizational management.Qualifications and Experience• Knowledge of business management software;• Self-motivated and directed, with keen attention to detail;• Well-developed analytical and problem-solving skills;• Proficient with Microsoft Office Applications;• Excellent communication skills and strong public speaker;• Passion for researching and implementing new technologies;• Ability and willingness to travel.BenefitsCompetitive Salary401(k) plan with up to 6% company match (no waiting period with immediate vesting)Medical/Dental/Vision/Life/Disability InsuranceSupplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed moneyFlexible Spending AccountsPaid VacationPaid HolidaysPaid Time-Off (PTO)Employee Assistance PlanEducation Assistance ProgramEmployee Recognition ProgramsSite specific Production and Incentive PlansSite specific Step and Skill Level Wage Adjustment PlansSite Specific Relocation and Sign-on Bonus Programs*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.EEOEqual Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/DisabilitiesJob CategoryInformation TechnologyPRS Facility LocationAlbertville, AL (PRSC Corp HQ) - 001