Support Services Specialist - Department of Defense : Job Details

SummaryAbout the Position: This is a Support Services Specialist, GS-0342- 05/06/07 position for the U.S. Army Corps of Engineers Rock Island District, located in Rock Island, Illinois. Selection may be made at any of the grade levels based on qualifications.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates12/19/2024 to 12/30/2024* Salary$40,200 - $64,737 per year* Pay scale & gradeGS 5 - 7* HelpLocation2 vacancies in the following location:* Rock Island, IL* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredOccasional travel - You may be expected to travel up to 15% of the time for this position.* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potential7* Job family (Series)* 0342 Support Services Administration* Supervisory statusNo* Security clearanceNot Required* Drug testNo* Position sensitivity and riskNon-sensitive (NS)/Low Risk* Trust determination process* Credentialing* Suitability/Fitness* Financial disclosureNo* Bargaining unit statusYes* Announcement numberCERG245#######42* Control number824933900HelpThis job is open to* Federal employees - Competitive serviceCurrent or former competitive service federal employees.* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.* Veterans* Individuals with disabilities* Military spouses* Land and base managementCertain current or former term or temporary federal employees of a land or base management agency.Clarification from the agencySee Who May Apply in the Qualifications section for more information on who is eligible to apply for this position.VideosHelpDuties* Selection can be made at any grade level: GS-05, GS-06, or GS-07. Grade determination will be set based on qualifications.* Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include:* Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions.* Maintain calendar of supervisor's activities such as conferences, meetings, or other functions.* Initiate a variety of personnel actions, annual performance ratings, and new employee orientation.* Work with supervisors to develop and update training budget.* Maintain property inventory for management/branch.* Serve as the company cardholder for the branch.HelpRequirementsConditions of Employment* Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.* Must possess a valid State motor vehicle operator's license for the class of vehicle being operated based on site specific, job related requirements, and must maintain this license.QualificationsWho May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.* 30 Percent or More Disabled Veterans* Current Department of Army Civilian Employees* Current Department of Defense (DOD) Civilian Employee (non-Army)* Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce* Interagency Career Transition Assistance Plan* Land Management Workforce Flexibility Act* Military Spouses, under Executive Order (E.O.) 13473* Non-Appropriated Fund Instrumentality (NAFI)* Non-Department of Defense (DoD) Transfer* People with Disabilities, Schedule A* Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible* Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible* Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement* Priority Placement Program, DoD Retained Grade Preference Eligible* Veterans Employment Opportunity Act (VEOA) of 1998* Veterans Recruitment Appointment (VRA)In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.GS-05 Specialized Experience:One year of specialized experience equivalent to the GS-04 level in the Federal service which includes: maintaining office files, serving as primary point of contact for visitors, and utilizing automation applications.OREducation:Successfully completed a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university. (Note: You must attach a copy of your transcripts.)ORCombination Education and Experience:Specialized experience, but less than one year; and I have more than one year but less than the required education. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your transcripts.)Time in Grade Requirement: Applicants may be advanced up to GS-05 without time-in-grade if this position is no more than two grades above the lowest grade the applicant has held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.GS-06 Specialized Experience:One year of specialized experience equivalent to the GS-05 level in the Federal service which includes: Initiating personnel requests, maintaining branch office supplies, and generating travel arrangements for branch personnel.Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).GS-07 Specialized Experience:One year of specialized experience equivalent to the GS-06 level in the Federal service which includes: Collecting budgetary information used for budget planning and tracking, purchasing office supplies, equipment, and services, processing travel orders and vouchers, composing memorandums and correspondence, and generating a variety of personnel actions for all branch personnel.OREducation: Successfully completed one full academic year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as public administration, business administration, industrial engineering, industrial management, or other administrative or management fields. (NOTE: You must attach a copy of your transcripts for verification).Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).You will be evaluated on the basis of your level of competency in the following areas:* Clerical* Communications* Computer Skills* Supply SupportTime in Grade Requirement for the GS 5: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-04).Time in Grade Requirement for the GS 6: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).Time in Grade Requirement for the GS 7: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).EducationFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: information* Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.* You will be required to provide proof of U.S. Citizenship.* One year trial/probationary period may be required.* Direct deposit of pay is required.* Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.* If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.* This is a Career Field 51 General Administration and Management position.* Multiple positions may be filled from this announcement.* Salary includes applicable locality pay or Local Market Supplement.* Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.You may claim Military Spouse preference.Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level.You may claim Priority Placement Program (PPP) preference.DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only.Only MSP/PPP applicants currently occupying a formal training program position are entitled to exercise their priority status.Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/Merit Promotion Announcements.As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.1. Your resume:* Your resume may be submitted in any format and must support the specialized experience described in this announcement.* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.* For additional information see: What to include in your resume.2. Other supporting documents:* Cover Letter, optional* Most recent Performance Appraisal, if applicable* Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.* Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).* This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and LicensesNOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.* How to ApplyTo apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on12/30/2024 to receive consideration.* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application ( Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: contact informationArmy Applicant Help DeskWebsite RG-W2R905 US ARMY ENGINEER DISTRICT-ROCK ISLANDDO NOT MAILRock Island, IL 61204USLearn more about this agencyNext stepsIf you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Criminal history inquiries* Equal Employment Opportunity (EEO) Policy* Financial suitability* New employee probationary period* Privacy Act* Reasonable accommodation policy* Selective Service* Signature and false statements* Social security number requestHelpRequired DocumentsThe documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/Merit Promotion Announcements.As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.1. Your resume:* Your resume may be submitted in any format and must support the specialized experience described in this announcement.* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.* For additional information see: What to include in your resume.2. Other supporting documents:* Cover Letter, optional* Most recent Performance Appraisal, if applicable* Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.* Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).* This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and LicensesNOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.HelpHow to ApplyTo apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on12/30/2024 to receive consideration.* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application ( Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: moreAgency contact informationArmy Applicant Help DeskWebsite RG-W2R905 US ARMY ENGINEER DISTRICT-ROCK ISLANDDO NOT MAILRock Island, IL 61204USLearn more about this agencyNext stepsIf you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.Read moreFair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Criminal history inquiries* Equal Employment Opportunity (EEO) Policy* Financial suitability* New employee probationary period* Privacy Act* Reasonable accommodation policy* Selective Service* Signature and false statements* Social security number requestPrintShare* Email* Facebook* LinkedIn* TwitterHelpOverview* Accepting applications* Open & closing dates12/19/2024 to 12/30/2024* Salary$40,200 - $64,737 per year* Pay scale & gradeGS 5 - 7* Location2 vacancies in the following location:* Rock Island, IL* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredOccasional travel - You may be expected to travel up to 15% of the time for this position.* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potential7* Job family (Series)* 0342 Support Services Administration* Supervisory statusNo* Security clearanceNot Required* Drug testNo* Position sensitivity and riskNon-sensitive (NS)/Low Risk* Trust determination process* Credentialing* Suitability/Fitness* Financial disclosureNo* Bargaining unit statusYes* Announcement numberCERG245#######42* Control number824933900This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/824933900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.