Support Services Specialist - Open to all U.S. Citizens - US Government Other Agencies and Independent Organizations : Job Details
Support Services Specialist - Open to all U.S. Citizens
US Government Other Agencies and Independent OrganizationsJob Location : Washington,VA, USA
Summary
The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).
This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Financial Officer (OCFO). This position serves as a Support Services Specialist - Open to all U.S. Citizens.
Learn more about this agency
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Overview
* Accepting applications
* Open & closing dates
11/21/2024 to 12/05/2024
* Salary
$130,623 - $205,078 per year
* Pay scale & grade
CU 13
* Help
Location
1 vacancy in the following location:
* Alexandria, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 0342 Support Services Administration
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Moderate Risk (MR)
* Trust determination process
* Suitability/Fitness
* Financial disclosure
Yes
* Bargaining unit status
Yes
* Announcement number
OCFO-DE-2100-#######8-25
* Control number
820446100
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
* Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a surplus or displaced employee.
* Veterans
Clarification from the agency
All U.S. Citizens, Veterans, and ICTAP eligibles.
Help This job is also open in another announcement to:
* Federal employees - Competitive service
* Career transition (CTAP, ICTAP, RPL)
* Veterans
* Individuals with disabilities
* Military spouses
* Special authorities
* Peace Corps & AmeriCorps Vista
* Land and base management
Help This job is also open in another announcement to:
* Federal employees - Competitive service
* Career transition (CTAP, ICTAP, RPL)
* Veterans
* Individuals with disabilities
* Military spouses
* Special authorities
* Peace Corps & AmeriCorps Vista
* Land and base management
Videos
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Duties
This job is being advertised in multiple ways. What jobs can you apply for? Hiring paths help you understand what jobs you are eligible to apply for and why. You may fall under multiple hiring paths. Learn all about hiring paths here: USAJOBS Help Center - Unique Hiring Paths
Click on the link below for essential guidance on navigating the federal job application process and to learn how to avoid common mistakes and increase your chances of success.
This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Financial Officer (OCFO). This position serves as a Support Services Specialist - Open to all U.S. Citizens. The incumbent manages major Agency infrastructure programs for Accountable Property Assets, Safety, Printing and Copier Fleet, Supplies, Mail Operations, Warehouse/Distribution, and the Distribution Center's Continuity of Operations (COOP).
As a Support Services Specialist - Open to all U.S. Citizens, you will:
* Directs the Asset Management Program of accountable property and ensures compliance with applicable NCUA property policies.
* Serves as the NCUA Safety Officer responsible for assisting the DPFM/Designated Agency Safety and Health Official (DASHO) with program development and implementation, hazard recognition, evaluation, control, and remediation; collection and analysis of all reported workplace accidents or incidents; air quality; ergonomics; fire and life safety; and recommending education and training resources for managers, supervisors, and employees.
* Conducts or participates in inspections of NCUA Central and Regional workplaces.
* Manages the NCUA Mail Operations and Distribution Center supply needs.
* Serves as the Contracting Officer's Representative (COR) for multiple OCFO/DPFM contracts, including government digital and hard copy printing, mail operations and screening, strategically sourced supplies, U.S. postage and express mail services, courier services, portable printers, equipment, and agency program awards.
* Drafts current guidance and standards regarding NCUA's Safety and Health Program (SHP), postal operations, etc.
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Requirements
Conditions of Employment
* You must be a U.S. Citizen.
* Suitable adjudication of background/security investigation is required.
* A probationary/trial period may be required.
* Must complete initial online questionnaire.
* Applicants must complete an assessment battery (i.e., Assessment Questionnaire and USA Hire Assessment) via the USA Hire platform if notified to do so.
Qualifications
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
All applicants applying for the CU-13 grade level must have at least one full year of specialized experience equivalent to the CU/GS-12 grade level obtained in the private or public sector.
Specialized experience for this position is defined as experience:
* Managing an asset inventory system and experience managing at least one of the following areas: occupational safety and health compliance or mailroom and supply operations;
* Preparing written materials; and
* Providing policy or regulatory guidance to others.
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Education
Education may not be used in lieu of experience for this opportunity.
Additional information
Click on the link below for essential guidance on navigating the federal job application process and to learn how to avoid common mistakes and increase your chances of success.
SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy.
The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Alexandria, Virginia geographical area. Please click here to review all salary ranges based on locality.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at
This position is in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to [email protected] or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.
Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.
NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
More than the number of positions listed may be filled through this vacancy announcement.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The self-assessment questions have been developed to evaluate your competency in the following areas:
Attention to Detail, Compliance, Contracting/Procurement, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Oral Communication, Project Management, Reasoning, Self-Management, Stress Tolerance, Teamwork, and Written Communication
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
If you are found to be among the highly qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here:
Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:
* Cover letter (optional)
* Veterans' documentation (see below for requirements)
* CTAP/ICTAP documentation (see below for requirements)
* Most recent performance appraisal, optional
VETERANS:
If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
* Copy of agency notice;
* Most recent performance rating; and
* SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
* How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
Click here for tips and information on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS MUST BE RECEIVED BY 11:59:59 P.M. ET ON 12/05/2024 TO RECEIVE CONSIDERATION.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for reasonable accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for reasonable accommodations must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for reasonable accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need reasonable accommodations, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
Those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from the email address [email protected]. Please plan to set aside at least three (3) hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Agency contact information
Jasmin Sneed
Phone (703) ###-#### Email [email protected]
Address National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Learn more about this agency
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:
* Cover letter (optional)
* Veterans' documentation (see below for requirements)
* CTAP/ICTAP documentation (see below for requirements)
* Most recent performance appraisal, optional
VETERANS:
If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
* Copy of agency notice;
* Most recent performance rating; and
* SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
Help
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
Click here for tips and information on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS MUST BE RECEIVED BY 11:59:59 P.M. ET ON 12/05/2024 TO RECEIVE CONSIDERATION.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for reasonable accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for reasonable accommodations must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for reasonable accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need reasonable accommodations, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
Those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from the email address [email protected]. Please plan to set aside at least three (3) hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Read more
Agency contact information
Jasmin Sneed
Phone (703) ###-#### Email [email protected]
Address National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Learn more about this agency
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Share
Help
Overview
* Accepting applications
* Open & closing dates
11/21/2024 to 12/05/2024
* Salary
$130,623 - $205,078 per year
* Pay scale & grade
CU 13
* Location
1 vacancy in the following location:
* Alexandria, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 0342 Support Services Administration
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Moderate Risk (MR)
* Trust determination process
* Suitability/Fitness
* Financial disclosure
Yes
* Bargaining unit status
Yes
* Announcement number
OCFO-DE-2100-#######8-25
* Control number
820446100
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/820446100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.