Support Specialist - Hired By Matrix : Job Details

At-a-Glance:Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Support Specialist.Position Type:ContractOnsiteRequired:

• Prior experience handling as a Support Specialist.

Responsibilities:

• Support of return mail process including:
  • Opening and scanning of returned mail
  • Facilitation of OCR process to create files of those participants with return mail
  • Development of central SharePoint to maintain all return mail data
  • Formatting and processing of Better Address search for returned mail
  • Coordination of 17AD-17 Better address search mailing
  • Coordination of storage of all undeliverable mail
  • Documentation of process and procedures for return mail process
  • Respond to requests from Call Center related to Stock Plan participants Statements and Tax Slips
  • Review, print and mail physical documents (statements, tax forms, etc.) for Stock Plan participants who are unable to access the website

Get in Touch:If you think you'd be a good match, submit your resume and reach out to Shweta at (862) ###-#### to learn more.#LI-SG1#HbM6349