Support Technician - Redshift : Job Details

Are you an IT professional with a knack for providing exceptional support and problem-solving? Our client, a leading technology management and support company, is seeking a talented Support Tech to join their dynamic team. This role is ideal for someone passionate about helping end-users and ensuring seamless network operations. Hybrid Schedule located near Malta.Responsibilities of the Support Tech will include:

• Deliver outstanding end-user satisfaction and support.
• Assist customers with inquiries regarding network systems.
• Manage tickets for software installations, system configurations, and maintenance of computers and networks.
• Provide specifications and quotes for equipment purchases.
• Administer Wi-Fi networks and troubleshoot connectivity issues.
• Perform additional duties as assigned to meet client needs.
• Other duties as assigned

Job RequirementsQualifications of the Support Tech:

• Proven experience in end-user support and IT management.
• Strong understanding of network systems, Wi-Fi administration, and IT troubleshooting.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent communication and problem-solving skills.
• 3-5 years' prior experience

Pay for this position is commensurate with experience and education, ranging roughly from $65 - $70KTo see a full listing of all our open positions, please visit: redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.