Support Technician - Cogent Data Solutions Llc : Job Details

Job ID: TDEMSupportTech

Client : TDEM

Title/Role: Technician Support

Location: onsite----Austin/Texas

Job description :

• Experience in help desk support.
• Understanding of ITSM practices & working knowledge of help desk software/databases/remote control.
• Receive calls/inquiries, provide support, document incidents/remedies.
• Translate tech knowledge into actionable direction.