Supportive Services for Veteran Families (SSVF) Navigator - Valdosta - Changing Homelessness : Job Details

CHANGING HOMELESSNESS, INC.JOB DESCRIPTION - SSVF NAVIGATOR - VALDOSTAJob Title: Supportive Services for Veteran Families (SSVF) Navigator - ValdostaJob #: 200, 201Department: Veteran ServicesEmployee Type: Full-time, HourlyExemption Status: Non-exemptSalary Range: $40,000 - $45,000Reports to: SSVFDirect Client Services Team Lead - ValdostaPosition Summary:This position is responsible for ensuring eligible Veterans are connected to the Supportive Services for Veteran Families (SSVF) program and other VA, mainstream, and community resources. The SSVF Navigator will assess Veteran families to determine the most appropriate homeless intervention and referrals. The SSVF Navigator will coordinate with the SSVF Eligibility Screening Specialist during the intake process and until assignment with an SSVF case manager. The SSVF Navigator will also ensure that Veterans that do not qualify for SSVF are provided alternative services and Valdosta, they are also responsible for performing both outreach and navigation duties to identify prospective clients in the community and connect them with SSVF services if veteran and income eligible. This added component involves working closely with the VA, local government, community partners, and SSVF Eligibility Screening Specialist to be successful.Position Responsibilities:Engages and builds rapport with Veteran families experiencing homelessness or at imminent risk of becoming homelessAssesses Veteran families for program eligibilityGenerates appropriate referrals to SSVF program & other community resourcesCoordinates emergency services for literally homeless clientsPrepares clients for intake and assists them through the intake processAssists clients in obtaining eligibility documentation, which may require providing needed transportation to obtain the documentationEnsures all eligible Veterans are assigned a case manager within 3 business days of identificationMaintains outreach and engagement records on all individuals engaged, referred, and screened in the Homeless Management System (HMIS) and other databases for reporting purposesEnters data into the various databases and systems in a timely manner, i.e. meet the standard of HMIS data entry within 24 hoursTransports clients as appropriate for housing search, and access to other community resources such as food banks, clothing banks, employment search, etc.In cooperation with the Systems team, works on identifying clients in the most need and assists in linking with resources including housingWorks a flexible schedule in order to meet the needs of the client, agency, and programs within the grantWelcomes visitors to the agency, answers and refers inquiries in person and by telephoneMaintains security by following procedures; monitors logbook; issues visitor badgesFunction as a team member and share in the responsibilities required to maintain operations and serve the mission of the organization. This includes, but is not limited to:Attending eventsObtaining trainingUndertaking researchTravelingOther duties as assignedPosition Requirements:Associates degree from a related field or equivalent work experienceVeterans preferredPast experience working with Veterans preferredPast experience with homelessness preferredMust be eligible to work within the U.S. and provide supporting documentationMust passa Level IIbackground checkMust pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal lawMust have aclean 3-year driving historyMust have a valid driver's license, a registered vehicle without known issues or faults to complete essential job functions, and the requiredvehicle insurance within 90 daysof onboardingMust be eligible to work within the US and provide supporting documentation.Knowledge, Skills, and Abilities Required:Strong interpersonal and written and verbal communication skillsSkill in organizing resources and establishing prioritiesWorking knowledge of community resourcesSkilled at building trust and rapport with people from diverse backgroundsAbility to work alone on own initiative, often with minimum supervision, as well as part of a small teamKnowledge of federal, state, and/or community funding sources and mechanismsA strong public service orientation to work well with faculty, staff, and other stakeholdersAbility to foster a cooperative work environmentFlexibilitySkilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information SystemAbility to work with a diverse team in a fast-paced environmentEnthusiasm and the ability to thrive in an atmosphere of constant changeAbility to maintain the confidentiality of identifying client informationPhysical Demands:Periods of walking, standing, or sitting in an office or field environment for service provisionLimited physical effort required; however, the employee must occasionally lift and/or move up to 15 poundsAbility to operate a motor vehicleChanging Homelessness, Inc.is an E-Verify participating and Equal Opportunity Employer.Non-traditional candidates welcome. Changing Homelessness, Inc. strives for representation and authentic inclusion of applicants and employees who have direct, first-hand experience with poverty, homelessness, and their root causes (including marginalization, discrimination, and inequity).#J-18808-Ljbffr