Supv Beverage DR - Caesars Entertainment : Job Details

Job DescriptionJOB SUMMARY:Theincumbent in this position is responsible for developing an environment thatcreates excitement for guests and Team Members, promoting and retaining ahighly skilled work force. Providesleadership and direction to assigned beverage service personnel to achievemaximum operating results, revenue tracking, and cost of sales control. KEY JOB FUNCTIONS:Responsiblefor actively building and retaining customer relations and acts as a mentor to TeamMembers in order to provide superior customer service.Hires,trains, motivates, evaluates, and supervises assigned personnel; coaches forsuccess, development, and continuing improvement of employee skills.Controlscost of product by monitoring par stocks and ensuring preparation of drinkswithin established policies and procedures.Controlscost of labor and materials. Ensurequality of guest service levels through effective scheduling to attain highstandard of service with minimum use of labor hours.Performsassigned input work in compiling annual budgets.Monitorsappearance of all facilities and service areas and follows up to ensure Caesarsstandards are maintained.Maintainsup-to-date knowledge of all applicable state, federal, and company regulationsand procedures regarding the service of alcohol and related beverage servicefunctions.Actsimmediately on customer complaints to ensure corrections or service recovery ismade as needed.Demonstratesa pleasant and enthusiastic demeanor at all times.Qualifications:EDUCATIONand/or EXPERIENCE: HighSchool Diploma or equivalent; College Degree preferredMinimumof five years Food & Beverage experienceTwoyears supervisory experienceQUALIFICATIONS:Fluentand literate in EnglishGoodcommunication skills, both verbal and writtenGoodinterpersonal skills, with emphasis in relationship buildingGoodproblem solving skillsGoodcustomer service skills, both internal and externalAbilityto negotiate with diverse departmentsAbilityto implement strategic visions/plans into day-to-day operationsAbilityto uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated businessActsas a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same. Adheresto all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS:Mobility to move quickly around the propertyDexterity to use office equipmentAbility to see and hearAbilityto coordinate multiple tasks simultaneouslyPositionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).About UsAt Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.