Surgical Scheduling Team Lead - Optum : Job Details

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM

CareMount Medical. P.C. is the largest independent multispecialty medical group in New York State, providing medical care of the highest quality to over 500,000 patients in 40 different locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties. Founded in 1946, CareMount Medical has grown to over 500 physicians and expert health partners representing 40 different medical specialties, with major campuses in Mount Kisco, Carmel, Fishkill, Jefferson Valley, Katonah, Kingston, Poughkeepsie, and Rhinebeck. CareMount Medical is affiliated with world-class organizations including the Massachusetts General Hospital and Mount Sinai Health System as well as Memorial Sloan Kettering Cancer Center. CareMount Medical offers on-site laboratory and radiology services, endoscopy suites, and infusion suites, as well as seven urgent-care centers, rendering comprehensive care in convenient locations. CareMount Medical physicians are frequently recognized as best doctors in respected publications; dozens have been featured in lists including Westchester Magazine's “Top Doctors”; Best Doctors; and Castle Connolly Medical's America's Top Doctors®. Visit www.caremountmedical.com for more information.

The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel.

Location: Westchester County

Primary Responsibilities:

• Assists the Surgical Scheduling Supervisor in supporting the Surgical Schedulers to include training, and mentoring
• Effectively communicate and ensure compliance of all related CAREMOUNT MEDICAL policies and assists in establishing workflows to ensure we meet the Business, Physician and patient needs
• Supports the staff with coverage, guidance, and direction to ensure positive outcomes. Answer questions as needed from Surgical Schedulers and Financial Coordinators
• Ensure Surgical Schedulers and Financial Coordinators maintain a steady workflow and delegate support as needed
• Meet weekly with Supervisor to report updates on staff and office performance
• Possess strong interpersonal skills to communicate effectively with staff, co-workers, Management Staff, and Physicians
• Work effectively and cooperatively as a team member, balancing both the support of the physician(s) and following the financial policies established by CAREMOUNT MEDICAL
• Demonstrate professionalism in appearance and actions with patients, staff, Physicians and Administrators at all times
• Ensures quality Customer Service is provided to patients and visitors courteously and promptly by staff
• Maintains confidentiality of patient information
• Other duties may be assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of scheduling experience in a medical practice environment
• Intermediate level of proficiency in Microsoft office

Preferred Qualifications:

• Team lead or leadership experience in previous roles
• 3+ years of scheduling experience in a medical practice environment

New York Residents Only: The salary range for New York residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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