SVP Account Management Lead Specialist - Hybrid - Citi : Job Details

Interface with a portfolio of Clients to develop an understanding of their operating procedures, organization structures and needs in identifying and supporting the delivery Citi Products. Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities. Have the ability to develop and deliver executive level presentations to drive efficiency. Be able to lead in person discussions with top 100 clients to drive operational excellence. Implement and maintain service level expectation strategy, measuring firm performance vs. client benchmarks. Partner with Operations Leadership to ensure client priorities are captured in functional budget decisions across Product and Operations. Be extremely comfortable to lead with data and drive decision making by leveraging data insights to affect change. Develop and maintain industry knowledge. Penetrate client organization and cultivate client contacts working with th...Lead, Management, VP, Sales Specialist, Specialist, Operations, Banking, Business Services