System Analyst - Connecticut State Community College : Job Details

Details: Posted: October 24, 2024 Level: Administrator III (SUOAF) Hours: Full-time, 35 hours per week Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Wednesday, November 20, 2024. Location: CSCU System Office 61 Woodland Street Hartford, CT 06105 **This position is not remote** For more information, please visit the campus website or www.ct.edu/hr/jobs Connecticut State Colleges & Universities Mission: The Connecticut State Colleges & Universities (CSCU) contribute to the creation of knowledge and the economic growth of the state of Connecticut by providing affordable, innovative, and rigorous programs. Our learning environments transform students and facilitate an ever-increasing number of individuals to achieve their personal and career goals. CSCU Vision: The Connecticut State Colleges and Universities will build on its long and successful history by working collectively - within and across institutions - and by engaging external partners to increase the number of students pursuing and completing personally and professionally rewarding certificate and degree programs, improving their social mobility, and helping the state to meet its current and future workforce demands. CSCU Equity Statement: The Connecticut State Colleges and Universities commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: December 2024 Position Summary: Under general supervision of director or designee, the incumbent assists in the design, implementation, and maintenance of servers/storage/applications in a multi-site or multi-campus environment. This includes assisting in researching and recommending new hardware, software, and management tools to enhance service quality. Example of Job Duties:

• Assists in the installation, configuration, administration, maintenance, patch management and support of enterprise systems that include messaging, file and storage, web, database, print, directory services and backup systems.
• Monitors the ongoing operation and performs activities to assist with performance tuning, troubleshooting of hardware, OS and application issues.
• Assists with the regularly required maintenance, backups, and firmware upgrades
• Assists in the recommendation of new hardware, software, and management tools to enhance service quality.
• Designs and develops automated procedures using a variety of scripting and programming languages.
• Analyzes system data for capacity and planning purposes.
• Provides management reports and performance analysis for the systems/storage.
• Participates in organization's disaster recovery and business resumption planning, testing, and implementation.
• Participates in organization's emergency response planning, testing, and implementation.
• Maintains appropriate documentation on procedures, configurations, and equipment inventory.
• Assists with small projects including needs analysis, planning, testing, and implementation
• Assists in the management and operation of organization's data center(s).
• Assists in the implementation of policies and procedures, along with investigation and resolution of security incidents, to ensure a stable and secured system infrastructure.
• Works directly with vendors and technical support personnel on equipment and software purchases, as well as support and maintenance contracts.
• Performs other duties and responsibilities related to those described above which do not alter the basic level of responsibility of the position.

This posting includes qualifications, experience and skills but is not limited to the full duties and responsibilities that is stated within the Collective Bargaining Agreement. Minimum Qualifications: Bachelor's degree in Information Technology related area with three (3) years of experience with responsibilities involving installation, configuration, administration, maintenance, and support of systems/storage/applications in a multi-site or multi-campus environment. Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

• Proven hands-on experience with one or more of the following technologies: Directory Services, Email/Messaging, Office 365, Azure, Identity Management, Remote Access, Patch Management, Web Services, Enterprise Database Services, storage/SAN.
• Good understanding of key network technologies such as DNS, DHCP and networking protocols such as TCP/IP, etc.
• Working knowledge of currently supported Windows or Unix operating systems.
• Proven hands-on experience with VMware, Azure, Citrix or other virtualization platform.
• Ability to write and debug scripts using common scripting languages.
• Ability to take ownership and manage small projects from start to completion.
• Excellent customer service and communication skills. Ability to work with people of various backgrounds and on all levels of technical knowledge.
• Strong organizational, analytical and problem-solving skills.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.). Starting Salary: Minimum Salary; $69,669 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. Application Instructions:To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. For more information or to apply via our website at www.ct.edu/hr/jobs Selection Procedure: Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CSCU does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice-president of Diversity, Equity, and Inclusion, ([email protected]). CSCU IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F