Job Location : Suwanee,GA, USA
General scope of the Position
We are seeking a highly skilled and motivated Systems Engineer to join our team at Habasit.
The ideal candidate will have hands-on experience with Microsoft Intune, Active
Directory/Azure AD, and possess a strong foundation in systems engineering and support
across multiple technologies. As a Systems Engineer, you will be responsible for managing
mobile, Windows devices, and applications, as well as troubleshooting complex system and
network issues. You will leverage your skills to ensure optimal system performance and
provide high-level support across multiple platforms.
Responsiblities
• Microsoft Intune:
o Plan, deploy, and manage mobile, Windows devices, and applications using
Microsoft Intune.
o Ensure seamless integration and configuration for Intune across various device
types.
o Troubleshoot Intune-related issues and work closely with teams to resolve
device management concerns.
• Active Directory/Azure Active Directory:
o Manage and maintain Active Directory (AD) and Azure AD environments,
ensuring secure access management.
o Support user and group management, including group policy, and implement
security and compliance policies.
o Collaborate with the security team to ensure proper identity and access
management in hybrid environments.
• Tier 1 & Tier 2 Level Support:
o Diagnose and resolve advanced system, network, and application issues, using
strong problem-solving skills.
o Provide technical support for both hardware and software, ensuring minimal
downtime and disruption.
o Implement system performance metrics and recommend improvements for
efficiency and stability.
• Problem Solving & Risk Awareness:
o Develop solutions to complex technical challenges, thinking critically to identify
the best course of action.
o Identify potential risks within system architecture, and take steps to mitigate or
escalate them as needed.
o Observe and adhere to all company policies, procedures, regulations, and risk
limits within the role.
• Collaboration & Communication:
o Work closely with cross-functional teams to support and integrate new
technologies.
o Provide clear and concise communication to both technical and non-technical
stakeholders.
o Document processes and system changes for future reference and team
collaboration.
• Other Duties:
o Perform related duties as assigned by management, including special projects
and system upgrades.
o Stay current with evolving industry standards and technologies to enhance
system reliability and performance.
Education and Experience
• Education:
Bachelor's degree or Master's in Computer Science, Management
Information Systems, Computer Information Systems, Engineering, or a related
technical field; or equivalent combination of education and experience.
• Experience:
3 to 5 years of experience supporting various technologies, including
system administration, networking, and security.
Competencies
To be successful in this role, the following attributes are required:
• Strong understanding of distributed systems architecture and a broad knowledge of
multiple technical disciplines.
• Proficiency with software development lifecycle, system architecture, and various
components within the software pipeline.
• Expertise in scripting languages (e.g., PowerShell, Python) for automation and system
tasks.
• Solid networking skills and understanding of network and security protocols.
• In-depth knowledge of Windows Server, Active Directory, and Azure AD environments.
• Ability to quickly adapt to and manage multiple technology stacks.
• Excellent verbal and written communication skills for conveying complex technical
concepts to both technical and non-technical audiences.
• Excellent written and verbal communication and presentation skills
• High social competence, team player