System Engineer - Cognizant : Job Details

* You must be legally authorized to work in United States without the need of employer sponsorship, now or at any time in the future *

Job Title: Systems Engineer (Onsite)

Location: Bentonville, AK.

Roles & Responsibilities:

• IT Assets & Accessories Allocations and updating in Service Now AMDB.
• Stock verification and updating in AMDB using PAV.
• Inventory Update - Asset Status in Allocation/De-allocation and addressing all Query from HAM team.
• Clearance approvals for assets returned.
• IT Assets hardware call logging for warranty laptops in stock.
• Imaging Laptops with SCCM OSD -Standard Operating Environment
• MAC Laptops -Installation -OS Upgrade to Latest Version & JAMF enrollment.
• Verifying Check list on the Endpoint Compliance (AV, File Vault, AD, MDM Profile)
• Delivery & shipment on all Cognizant procured IT Assets
• Hands and feet support for all the maintenance activity with T&E Approval based on the Service tower requirements.
• Coordinating with ROW Compliance team for Desktop & Laptop Compliance
• Supervising and taking ownership of critical issues until resolution.
• Participation in CIMA/outages and provide location support.

Required Qualifications:

Solid understanding on:

• ServiceNow – Field Services
• Service Now – Asset Services
• Desktop Imaging
• MAC administration