Systems Administrator - Robert Half : Job Details

DescriptionWe are inviting applications for a Systems Administrator in the detail oriented Services industry, based in NEW YORK, New York. The chosen candidate will be a crucial part of our team, ensuring smooth functioning of our technical infrastructure and providing excellent customer service. Responsibilities:• Drive technical conversations and conduct speaking engagements such as webinars, panels, and workshops.• Ensure efficient and accurate processing of customer applications.• Maintain and update customer credit records meticulously.• Handle customer inquiries and provide prompt and satisfactory resolutions.• Monitor customer accounts and take necessary actions based on their status.• Work extensively with Microsoft Entra ID, Azure Active Directory, and MFA.• Stay updated with the latest developments in Microsoft Entra/Azure Active Directory.• Showcase technical depth and aptitude in handling issues related to Active Directory and infrastructure.• Be well-versed with on-premise systems and infrastructure.• Demonstrate a deep understanding of customer needs and requirements.Requirements• Proficiency in Microsoft Entra ID is essential for this role• Demonstrable experience with Azure Active Directory is required• Familiarity with Multi-Factor Authentication (MFA) is necessary• Proven ability to diagnose and troubleshoot technical issues• Strong understanding of network infrastructure and network hardware• Capable of creating and implementing detailed, comprehensive system documentation• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources• Excellent problem-solving skills and a strong attention to detail• Ability to effectively prioritize and execute tasks in a high-pressure environment• Good interpersonal skills for communicating with colleagues and clients• Bachelor's degree in a relevant field, or equivalent work experience.Job typePerm