Systems Administrator - The Computer Merchant : Job Details

JOB TITLE: Systems AdminIn order to make an application, simply read through the following job description and make sure to attach relevant documents.JOB LOCATION: Boston MAWAGE RANGE*: $68-$70JOB NUMBER: 24-02115REQUIRED EXPERIENCE:Candidates should have 5 to 7 years of progressively advancing experience that demonstrates a range of capabilities. Post-secondary education (Associates, Bachelors, Masters, certificates) in technology/computer science fields can substitute for up to five years of work experience. Microsoft Certified Professional Certification desired: MCSA or MCSE preferred. Successful candidates for this position will demonstrate all or most of the following: • Strong technical troubleshooting and support skills with a focus on Microsoft technologies, MS Office Products, and MS SaaS products • Advanced knowledge of Microsoft products including Office 365 and its administration • Advanced knowledge of Active Directory and Group Policies • Strong experience with virtualization technologies, preferably VMWare and Citrix XenServer • Advanced knowledge of PC hardware and Microsoft operating systems including Windows 10 and 11, and current Windows Servers • Advanced understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and routing through multiple VLAN's • Experience with troubleshooting and support of Linux technologies, preferably in Ubuntu • Knowledge of MS SQL for supporting and troubleshooting is preferred • Experience with physical server interconnections with SAN hardware (IBM and Dell / EMC preferred) while working in clustered environments • Knowledge of GIS systems (Esri, QGIS, or other) is preferred • Excellent communications skills both verbal and written to technical and non-technical staff • Excellent time management and problem-solving skills; ability to prioritize assigned projects, help desk calls, and emails • Demonstrated commitment to continuous learning and ability to research modern technologies.JOB DESCRIPTION:RESPONSIBILITIES • Manage our O365 SaaS applications and our Azure AD environment • Install, configure, and troubleshoot virtual servers and desktops in a VMWare infrastructure • Assist IT Manager with maintenance of on-site agency servers and the clustered VMWare and XenServer environments. • Assist Digital Services team with configuration, maintenance, and troubleshooting of AWS servers (mostly Linux) hosting our databases and custom web applications. • Manage and maintain network/email accounts in a hybrid environment. • Provide second-tier and third-tier IT support to MAPC staff both on- and off-site, addressing issues that cannot be resolved by the helpdesk generalists. • Assist colleagues with infrastructure projects and tasks where needed, including maintenance and documentation of core IT infrastructures. • Install, upgrade, and troubleshoot a variety of software and hardware; install and support network printers; set up and troubleshoot mobile devices. Provide occasional on-call technical assistance outside of normal workdays and be available for scheduled system maintenance events that may take place nights and weekends.Equal Opportunity Employer Veterans/Disabled* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.