Systems Analyst I - InComm Payments : Job Details

OverviewWhen you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.About This OpportunityInComm is looking for a Systems Analyst I to join our Configuration Solutions team and help configure all InComm Platforms and support the launch of various products, merchants, processors, and other related efforts. The Systems Analyst is responsible for analyzing incoming requests to identify and implement all system configurations required to facilitate successful transaction processing for any business request.The Systems Analyst oversees all production deployments for the team and provides troubleshooting assistance to on-call support teams, while offering leadership and training for configuration solutions.Responsibilities

• Identify all systems that need to be configured, do the necessary updates, and test the changes for release into production for any type of business challenge (technical functions performed to configure all InComm platforms to support the launch of various products, merchants, processors, successful transaction processing, billing, and reporting)
• Implement efficient tools and ways to execute configurations and test them with improved quality
• Provide Level 3 Support to troubleshoot production problems and implement necessary configuration fixes
• Provide technical consulting to resolve configuration challenges of partners, processors, and merchants during project implementations
• Become a subject matter expert to business analysis and guide development teams on how to design and implement new solutions that can be easily configured
• Continuously redesign the Configuration Solutions processes and flows to keep up with the changing product mix and platform upgrades
• Provide leadership and training to data analysts and testers to do their day-to-day work
• Execute production system changes following established Quality Assurance and Change Control procedures
• Gain a solid understanding of InComm applications, development practices and product configurations

Qualifications

• Bachelor's degree in MIS, CIS, CS or relevant field experience
• 1 - 3 years of experience
• Microsoft SQL Server 2008/2012, general SQL, Complex Stored Procedures (review and discuss technical details of InComm platforms)
• Java (Core and Enterprise edition) and Object-Oriented programming (be able to review and discuss technical details of InComm platforms
• MS Office Tools (Word, Excel, PowerPoint)
• Ability to independently troubleshoot issues through log reviews, execution of SQL queries, system configuration reviews, etc.
• Must have superior verbal and written communication skills
• Proven ability to work independently and with initiative to meet tight deadlines
• Ability to effectively manage time, prioritize work, multitask across many assignments and delegate
• Effective problem solving and conflict resolution skills
• Can-do attitude; energetic, passionate, and driven
• High level of creativity, adaptability, and persistence to find the best solution

The Systems Analyst should have the following experience:

• Demonstrated competency in relational database structures, and reporting/query technologies, particularly SQL and Oracle PL*SQL
• Demonstrated expertise/understanding of programming languages such as .Net, Visual Basic, Java and J2EE General IT Support and/or helpdesk experience
• Familiarity with standard SQL commands and syntax

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.*This position is eligible for the Employee Referral Bonus Program - Tier II#LI-LW1