Systems Supervisor - FORT PIERCE UTILITIES AUTHORITY : Job Details

Salary: Depends on Qualifications Location : Fort Pierce, FL Job Type: Full Time Job Number: 2025-00006 Department: INFORMATION TECHNOLOGY SERVICES Opening Date: 02/11/2025 Position Summary and Qualifications Salary is just one component of FPUA's excellent total compensation package. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer market leading benefits as summarized under the Benefits tab above the Description within this job posting. The salary range shown represents the minimum to midpoint salary for this position. The actual salary offered will depend on qualifications and experience. ITS Systems Supervisor plans, organizes, directs, supervises and administers the work activities of the ITS staff in support of FPUA administrative and business services network, web, and client/server application systems needs. This position is responsible for overseeing custom application design and development, database administration, website support, application and web server configuration and maintenance, custom report creation, 3rd party application customization and maintenance, and end-user training. Serves as project lead and contributor to a wide range of projects affecting several areas including Finance, Human Resources, Information Technology, Customer Service, Engineering, and Utility Services. Performs complex technical and analytical work in conjunction with the systems planning, analysis, design, development, programming, and implementation of information processing systems using both voice and data communications in wide area and local area networks. Work is performed under the general direction of the Information Technology Services Systems Manager. (Note: There are also secondary functions, which the employee will be required to perform.) Supervises and assists in planning and organizing the work of ITS staff performing routine and complex system design and modification of network, web, and client/server applications. Assists the ITS Systems Manager in supervising the ITS team and managing day-to-day activities such as prioritization of work, development, setting, and reporting on KPIs for the team. Monitors and reports on the work order management system to ensure work is completed in a timely manner. Participates in the hiring of assigned staff, recommends selection for management approval, and provides for the professional and occupational development of assigned staff. Completes employee performance evaluations; counsels staff and initiates disciplinary or corrective action as necessary. Consults with management and technical personnel, and assists staff in developing project goals, objectives and timelines; organizes and facilitates project team meetings. Ability to design, develop, and implement web-based technologies using Web Services, ASP.net, Javascript, XML, and CSS. Upgrades and maintains the Core Business System Software and database. Designs and develops statistical reporting for internal and external customers. Plans and coordinates with other departments to streamline daily/repetitive processes in order to provide cost-effective and time-saving solutions. Facilitates entire development lifecycle including analysis, design, testing, and implementation. Ability to modify applications and programs in the appropriate programming language and implements system changes and solutions for existing applications. Documents programs and subsystems for the users of the systems as well as technically for other ITS personnel. Administers FPUA's central database(s) to ensure its confidentiality, integrity, and availability. Corrects database system failures by analyzing causes, developing and implementing solutions, and monitors corrective actions. Ability to develop program logic and processing steps; uses various program languages as required to code programs using structured programming techniques. Evaluates application systems, works and confers with system users, conducts complex analytical research, and makes recommendations concerning design and operations of application systems; provides verbal and written reports to management and advisory committees. Monitors industry trends and developments and investigates means for improving systems and staff efficiency and effectiveness; confers with technical resources, manufacturers, and vendors. Reviews and evaluates vendor-supplied documentation and modifies or creates additional documentation or instructions as necessary for application systems users; assists users in implementing new or modified programs and applications. Confers with and serves as liaison with other FPUA departments, Federal, State, and local agencies and organizations; serves on committees and attends local and out-of-area meetings and conferences. Assists the Information Technology Services Manager and may fulfill that role in the absence of the Manager. Serves as part of the initiative team to improve processes and controls. Graduation from an accredited four (4) year college with major coursework in computer science, information systems, or a closely related field, and five (5) years of experience of application systems design, programming and analysis at a level equivalent to FPUA's Systems Analyst/Architect, or three (3) years of lead or supervisory experience in a large or mid-sized organization administering a departmental programming applications system. The following certifications are desired: PMP, CISA and CompTIA Security+. When considering new job applicants, any combination of education and experience in a computer programming related field may be substituted for the minimum qualifications. (Note: There are also secondary functions, which the employee will be required to perform.)

• Ability to incorporate and employ on a continuous basis: initiate change, creativity, collaboration, pride, and accountability.
• Thorough knowledge of principles, practices and techniques of information systems applications programming design, evaluation and analysis.
• Knowledge of administrative principles and methods, including goal setting, project development and implementation and employee supervision, team building practices and conflict resolution techniques.
• Knowledge of computer hardware, network structures and application systems necessary to support departmental and utility-wide administrative operations.
• Ability to plan, organize, administer, review and evaluate application systems development and technical staff activities.
• Ability to develop, interpret and implement goals, objectives, policies, procedures, work standards and internal controls.
• Skilled in analyzing complex problems, evaluating alternatives and making sound recommendations.
• Ability to interpret and apply policies and procedures.
• Ability to represent the department effectively in meetings.
• Ability to exercise sound independent judgment within general policy guidelines.
• Ability to react to change productively and to handle other tasks as assigned.
• Ability to prepare clear, concise and complete reports.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.

HOLIDAYS: 12 paid holidays per year VACATION: Accrual for Regular Employees: 0 through 5 years - 12 days/year (96 hrs) 6 through 10 years - 14 days/year (112 hrs) 11 through 15 years - 17 days/year (136 hrs) More than 15 years - 20 days (160 hrs) SICK: Accrual for All Regular Employees: 3.70 hours/pay period (96 hrs) RETIREMENT PROGRAMS:

• City of Fort Pierce Retirement System (Mandatory Participation)
• International City Management Association (Mission Square) (Voluntary)
• Deferred Retirement Option Plan (DROP)

HEALTH INSURANCE: Effective for employees and dependents on the first day of the month following completion of 30 days continuous service. FPUA pays most of employee premium and 71% of the dependent premium. DENTAL INSURANCE - Becomes effective for employees and dependents on the first day of the month following completion of 30 days continuous service. FPUA pays 100% of employee premium and 60% of the dependent premium. VISION - Becomes effective for employees and dependents on the first day of the month following completion of 30 days continuous service. FPUA pays 100% of employee premium eye care coverage for employees and a portion for their family members, including eye exams, glasses, contact lenses, etc. LIFE INSURANCE - TERM (EMPLOYEES ONLY) - Life insurance and accidental death and dismemberment policy equal to 1x employee's annual salary. Employees may also purchase, on a voluntary basis, additional life insurance through payroll deduction in $10,000 increments up to $100,000. LONG TERM DISABILITY - Employees out for more than 90 days due to a disabling injury or illness will receive 60% of wage, up to $4,500 per month. VOLUNTARY BENEFITS -

• CANCER, DREAD DISEASE, SHORT TERM DISABILITY & ACCIDENT COVERAGE
• COMPUTER PURCHASE PLAN
• PAID COLLEGE EDUCATION
• Flexible Benefit Program
• Wellness Program
• WHOLE LIFE INSURANCE
• DEPENDENT LIFE INSURANCE

??????? ??????? 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection, hiring or employment process. Incomplete responses, false statements, omissions, or partial information may result in disqualification of the selection process, discontinuing of the hiring process or termination of employment, no matter when discovered. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02 Referring to FPUA's Systems Supervisor job description, please describe skills and qualifications you have that would enable you to fulfill the duties of the Systems Supervisor position at FPUA. >> Do not refer us to your resume, please answer the question as directed. > Do not refer us to your resume, please answer the question as directed.