SYSTEMS TECHNOLOGY ADMINISTRATOR - U.S. DISTRICT COURT : Job Details

The Clerk's Office of the United States District Court for the Northern District of Iowa is seeking applications for a full-time permanent Systems Technology Administrator in its Sioux City office. This challenging professional level position is primarily responsible for ensuring the integrity, efficiency and availability of audio/visual courtroom presentation equipment and systems. The position also provides technical support to judges, judicial staff, and staff of the Clerk of Court regarding personal computers, network servers, software applications, and internet protocol telephone systems.

REPRESENTATIVE DUTIES:• Primary responsibility for planning, designing, installation, configuration and maintenance of audio/visual courtroom technology equipment in Sioux City courtrooms.• Ensure the operational integrity of all courtroom technology systems by performing daily checks of courtroom equipment to ensure court proceedings are not disrupted.• Recommend, develop, and implement programs and training for the bar and court personnel in the use of courtroom technology equipment and other IT equipment and applications.• Identifies, develops and executes implementation of plans approved by the IT Manager regarding computer hardware and software, telecommunication systems and electronic courtroom systems.• Provide day-to-day operations support of assigned PC workstations. This includes troubleshooting PC and network issues and escalating issues to next level technical support as required.• Monitors developing technology and recommends and implements system upgrades to satisfy local court needs.• Complete and maintain all necessary documentation pertaining to procurement, inventory, policies and procedures, and other projects as assigned.• Provide primary support for identifying and recommending excess information technology equipment to the IT Manager and custodial officer.• Performs preliminary research for and assists the Procurement Specialist with purchases of information technology equipment.• Assists in the development and implementation of short- and long- range automation plans for the Court, ensuring changes can be implemented with minimal disruption to court proceedings.• Assists other information systems staff and performs other office automation duties, user support, and project duties as assigned by the IT Director or Court Unit Executives.• Travel to other court sites or training facilities may be required.• Night and weekend work may be required during installation projects or upgrades.• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:• Applicants must be a U.S. Citizen or eligible to work in the United States.• High school diploma or GED required.• Minimum of two years of specialized experience installing, monitoring, managing, repairing, and upgrading complex evidence, presentation, and audio/visual systems.• Excellent customer service skills, exceptional oral and written communication skills, ability to exercise mature judgment, ability to manage multiple tasks simultaneously, and be a self-starting team player who is flexible in a changing environment. The ability to prioritize and exercise attention to detail is critical.• Knowledge of TCP/IP, Active Directory, Log Management systems, Microsoft O365, and virtualization technologies such as VMWare are a plus.• Desire to learn new skills and work with new technologies.

PREFERRED QUALIFICATIONS:• Bachelor of Science or Bachelor of Arts degree in computer science or audio/visual systems.• Three years general experience within the information technology environment and at least two years specialized experience, defined as: progressively responsible experience designing, implementing or maintaining computer systems that included the completion of computer project assignments involving systems analysis, computer programming, systems integrations, and information technology project management.

BENEFITS:• 11 paid federal holidays• Paid vacation and sick leave• Medical, dental, and vision coverage• Life insurance• Thrift Savings Plan with matching funds (Traditional and Roth)• Participation in Federal Employees Retirement System (FERS)• Heath and dependent reimbursement programs• Credit for prior government service• Please visit for additional information.ADDITIONAL INFORMATION:• The United States District Court requires employees to adhere to a code of conduct and business dress code which is available upon request.• The Federal Financial Reform Act requires direct deposit of federal wages for Court employees.• Due to the volume of applications, the Court will only communicate with those individuals who will be interviewed.• The position will be open until filled and may be closed without further notice.• All Clerks Office employees are excepted service appointments and as such are “at will” employees that can be terminated with or without cause by the Court at any time and are also subject to continued funding.• The Court is an equal opportunity employer which encourages minority applicants.• Hiring of the successful applicant will be contingent upon the satisfactory completion of a background check. Applicants must be a U.S. citizen or eligible to work in the United States.• The U.S. District Court provides reasonable accommodations to applicants with disabilities.• Applicants are advised that false statements or omission of information on any application materials or the inability to meet the aforementioned conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

HOW TO APPLY:To be assured consideration for this position, qualified applicants must submit a complete application packet that includes:• A letter of interest that refers to the vacancy announcement number and addresses your qualifications and relevant experience;• A current/detailed resume;• The names and current contact information for three professional references; and• Form AO78, Application for Judicial Branch Employment, which may be obtained at Application for Judicial Branch Federal Employment | United States Courts (uscourts.gov)All application documents should be emailed in one PDF format to: [email protected] “24-01 Systems Technology Administrator” in the email subject line.