Job Location : Tulsa,OK, USA
Overview
The Talent Support Specialist is responsible for managing the staffing workflow from offer letter to the employee's first day of work. This role involves coordinating pre-employment activities, ensuring accurate and timely processing, and delivering a positive onboarding experience. The Talent Support Specialist will serve as a key point of contact for new hires, HR staff, and other stakeholders, providing guidance and resolving issues while maintaining a high standard of customer service.
Responsibilities
* Initiate, coordinate, and manage various stages of the staffing workflow while processing multiple case files simultaneously.
* Develop offer letters and handle all aspects of the pre-employment phase using Taleo Recruiting and Onboarding modules.
* Manage pre-employment screening processes, including initiating background investigations, reviewing results, and addressing issues with HR and legal counsel.
* Initiate and communicate medical and drug screening results to stakeholders.
* Ensure accurate PeopleSoft new hire data entry and verify payroll form completion.
* Administer and update staffing components on the SharePoint team site.
* Interact with new hires, provide guidance to HR staff, and communicate potential escalation issues to supervisors.
* Assist candidates with paperwork and ensure they are set up in company systems.
* Monitor clearances and support relocation processes as needed.
* Evaluate and recommend process improvements, including adapting to new Taleo Onboarding workflows.
* Perform other duties as assigned.
Qualifications
* 1+ years of HR Administrative experience required or background in Human Resources/ onboarding.
* High School Diploma or GED equivalent required. Bachelor's degree preferred.
* Strong written and verbal communication skills.
* Excellent time management and ability to handle multiple tasks.
* Proficient in Microsoft Excel and Word.
* Experience with Taleo Recruiting and Onboarding modules preferred.
* Detail-oriented and capable of ensuring accurate data entry and documentation.
* Strong customer service orientation and ability to provide a positive candidate experience.
* Familiarity with background check and pre-employment screening processes.
* Must be able to meet all conditional job offer requirements including background, drug test, hair follicle.
* Physical Requirements - Capable of lifting up to 35 pounds. Frequently stationary for extended periods, with occasional office movement. Regular computer use, including typing and viewing screens.
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