Become Part of the TPG Hotels, Resorts & Marina Team......TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Task Force General Manager for our beautiful Danfords Resort and Marina.Job DescriptionThe successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property's budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a team culture is a key component to the success of this individual. In addition, the successful candidate will:
- Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
- Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
- Have current knowledge of hotel rates, strategies, discounts and promotions
- Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
- Remain highly visible and be readily available for guests at all times
- Aggressively reduce accidents, and minimize worker's compensation and unemployment claims and resulting costs
- Be very hands-on to support the operation in all departments including housekeeping, front desk, laundry, etc.
- Perform other duties as assigned to meet business objectives
Job RequirementsOnly those candidates that meet the following criteria will be considered:
- Minimum of two (2) years' experience as a General Manager of luxury hotel..
- Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
- Thorough understanding of budget creation and implementation
- Professional references from the hospitality industry
- Experience working through a PIP preferred
- Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
- Ability to drive GOP, Flow thru and NOI per key
Working Conditions & Physical Effort:Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.