Tasting Room Helper Part-Time - Wente Vineyards : Job Details

Position Summary* Ensure all guests are greeted and receive a positive and memorable experience.* Perform customer service duties to include curbside wine pick up duties including carry out, delivering and packing wine purchases.* Carry out purchases to customer vehiclesSupport special eventsand hospitality functionsReplenish wine and merchandise stock* Clean and straighten up the retail area to ensure a clean and neat appearance is maintained.* Work on special projects as directed.Roles and ResponsibilitiesWine Inventory* Stock wine in wine room and tasting room by vintage and varietal following room specific policies* Rotate stock in wine room* Maintain a neat, clean and orderly wine roomSupply Room* Stock shipper boxes* Change linen bag* Keep supplies organized (bags, boxes, gift packs, 6 pack carriers)Other duties* Assist with shipping orders and labeling* Assist with arranging and maintaining tasting room displays* Work tasting room special events and assist with set up and tear down* Ensure tasting room areas are neat, clean and orderly, including but not limited to the patio, tasting room, kitchen and public restrooms* Restock 6 pack carriers and cases in tasting room* Refill water* Understands and assists with maintaining storage safety procedures* Assist with TR janitorial needs when necessary* Follow all safety protocols* Fully understand and follow our Mission Statement and Operating ValuesPhysical Qualifications* Requires the ability to stand and walk for potentially long periods of time throughout the workday.* Must be able to lift 50 lbs.* Forklift experience preferred.* Manual dexterity and vision sufficient to operate a computer/i-pad for potentially long periods of time without experiencing abnormal hand, wrist or eye strain.* Hearing sufficient to understand conversations, both in person and on the telephone* Must have coordination sufficient to operate various office machines, including but not limited to fax machines, calculators, telephones, computer's, and scannersSkills/Qualifications* Organized and efficient with ability and willingness to multitask* Display a professional demeanor including a neat and clean appearance* Strong communication skills to deliver outstanding guest experiences and to work cross functionally with other department team members.* Safety-minded* High quality standards for hospitality and service* Must be available to work a minimum of three shifts per week, including weekends and some holidays