Team Lead - Goodwill Northern New England : Job Details

Job Purpose: To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints. Education: High School Diploma or GED preferred Experience:Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee. Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints. Supervision Received: The Team Lead functions under the direct supervision of the Store Manager. Supervision Exercised: The Team Lead Supervisor will supervise store employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)