Team Lead Mountain Safety - Vail Resorts : Job Details

Team Lead Mountain Safety

Vail Resorts

Job Location : Truckee,CA, USA

Posted on : 2024-09-20T00:32:37Z

Job Description :

Fast Company names Vail Resorts among the Worlds Most Innovative Companies of 2024. Learn more here.

Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.

As you move from season to season, or begin a year-round career, youll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program

Position: Team Lead Mountain Safety

This position works to uphold the highest levels of guest safety on the mountain as well as promote the Skier Responsibility Code and Vail Resorts safety policies and procedures. This position also serves as an ambassador for guest service and resort knowledge. This role will be responsible for the supervision and management of a 10-15 person crew, ensuring proper coverage on the mountain and managing both guest and employee safety issues.

Job Specifications:

Expected Pay Range: $23.00 - $24.26 / hour

Shift & Schedule Availability: Full Time

Skill Level: Advanced

Job Responsibilities:

  • Observing and maintaining the highest levels of guest safety while skiing/boarding and standing at mountain locations, on varied terrain, in high altitude, with varying winter weather conditions.
  • Enforcing the Skier Responsibility Code and Resort policies with guests and employees including instructing guests and employees on appropriate behavior and revocation of lift tickets or passes.
  • Answering guest questions regarding terrain, directions, and other resort/town information in a professional and friendly manner.
  • Placing and monitoring signage and baffles in slow ski zones.
  • Checking trails for safety hazards, placing ropes, and packing or shoveling snow.
  • Lifting equipment which may include baffles, signage, padding, and/or toboggans.
  • Assisting guests to their feet and/or to descend the mountain.
  • Ensure violator cards are retrieved each day, and does a daily internal audit to ensure proper completion.
  • Responsible for motivating, training, managing and supporting team members.
  • Manages their area of the mountain, elevates issues to Team Lead and/or Management, and facilitates morning organization of areas of responsibility, lunches, set up, and breakdown.
  • Meets, supports, and encourages company Mountain Safety Contact expectations personally and for the team.
  • Serves as a bridge of communication between staff and the leadership/Management team.
  • Other duties as assigned.

    • Job Requirements:

  • High School or Equivalent; Bachelors degree preferred.
  • Previous leadership and/or supervisory experience.
  • Previous guest service experience.
  • Ability to lift and/or move up to 50 pounds.
  • Proficient in Microsoft Office.
  • Must be fluent in all aspects of the English language (spoken and written).
  • Must have excellent guest service skills.
  • Must have excellent communication skills.
  • Must be able to work in inclement weather in a high alpine environment.
  • Must be available to work holidays and weekends.
  • Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions.
  • Must pass on-mountain ski/ride test (equivalent to PSIA Level 7 Minimum).

    • Preferred Skills:

  • Ski/Snowboard testing to PSIA Level 8.
  • Knowledge of local area/resort.

    • The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

    Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

    Requisition ID 503377Reference Date: 07/18/2024Job Code Function: Mountain Safety

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