Team Lead, Servicing - United Wholesale Mortgage : Job Details

:The Servicing Team Lead will be responsible for overseeing the team that executes all of the investor accounting/reporting duties and ensures our Sub-Servicers are adhering to all investor and regulatory guidelines, responding to internal and external audits, boarding new loan products effectively, completing MRS transfers in a compliant and timely manner and ensuring the onboarding and monthly reporting to all new investors are performed accurately. This position will also oversee the HELOC, New Construction and Escrow Holdback servicing duties. They must have proven success with leading a team, remediating issues, and be extremely organized.WHAT YOU WILL BE DOING:Heavily focused on managing Internal all Investor Reporting, Accounting and ReconciliationsManaging various escalated items that come through from other teams and Executives.Overseeing and completing all remediation issues from audits and exams timelyWorking with our Sub-Servicers to ensure accurate onboarding of new investors and new products.Overseeing all MSR transfers to ensure timeliness and proper movement of funds.Training team members on new products, investors and sub-servicing processesPartnering with the other Servicing team leads on process improvements and collaboration projects.Working with our Finance team very closelyOverseeing the servicing responsibilities as it pertains to new products such as HELOC and New Construction LoansWHAT WE NEED FROM YOU:Must Have Qualifications:2 years previous experience in Mortgage ServicingProven ability to effectively lead and coach a team.Strong client service skillsExcellent Analytical & reporting skillsHighly skilled problem solverAbility to interpret regulations easily.Proficient in MS Office; Word, Excel and OutlookAbility to multi-task in fast-paced environmentOrganizational skills with a high sense of urgency are a must.Positive attitudeHigh School DiplomaOnsite attendance is required.THE PLACE & THE PERKS:Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It s all happening on UWM s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It s at the very heart of how we treat each other, our clients and our community. Whether it s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.From the team member that holds a door open to the one that helps guide your career, you ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you ll be welcomed here. Accepted here. And empowered to Be You Here.More reasons you ll love working here include:Paid Time Off (PTO) after just 30 daysAdditional parental and maternity leave benefits after 12 monthsAdoption reimbursement programPaid volunteer hoursPaid training and career developmentMedical, dental, vision and life insurance401k with employer matchMortgage discount and area business discountsFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball courtWellness area, including an in-house primary-care physician s office, full-time massage therapist and hair salonGourmet cafeteria featuring homemade breakfast and lunchConvenience store featuring healthy grab-and-go snacksIn-house Starbucks and DunkinIndoor/outdoor caf with Wi-FiDISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is at-will. UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.