Technical Analyst - Kellton : Job Details

Job Title: Technical Analyst

Assignment Type: 6-month contract with/ potential to extend

Location: Charlotte, NC

Primary Responsibilities:

The role will be responsible for providing system analysis, configuration, QA, and escalated support for Enterprise level applications.

The Technical Analyst role has the following responsibilities:

• Work directly with business team members, third-party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Understand and document requirements for complex and technical integrations between systems and validate deliverables against requirements.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Coordinate activities simultaneously for multiple projects
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

Qualifications:

• Bachelor's degree required.
• 3+ years of experience in a technical analysis role and the following qualifications:
• On-time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end-user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
• UI design and/or mockups, with detailed requirements
• The ability to work independently and in a team environment
• Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users.
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• General understanding of application architecture and technology

Special Skills and/or Training Desired:

• Experience working in an Agile / Scrum environment
• Experience with Microsoft Azure DevOps
• Formal training or certification in Business Analysis, group facilitation, or project management
• Experience writing SQL queries (Microsoft SQL Server)
• Experience with data analysis