Technical Assistant - Avenica : Job Details

Job Title: Technical Assistant

Worksite Arrangement: 100% Onsite

Location:Greenwood Village, CO 80111

Compensation: $50,000

Overview:

Avenica is currently hiring for a Technical assistant to serve as a partner to the Assistant Broker & Broker providing superior support regarding all policies and key accounts. Provides high-quality service to agents and companies.

Job Description:

• Respond promptly to all requests from the brokerage team, underwriters or retailers regarding account servicing issues.
• Interact regularly with clients and underwriters regarding policies, recommending additional coverages as needed or requested and respond to queries and concerns ensuring prompt resolution.
• Accurately explain coverages and liabilities to agents and/or clients.
• Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.
• Manage all account documentation.
• Initiate and coordinate renewal activity on assigned accounts.
• Initiate cancellation and non-renewal notices according to statutory and contractual requirements.
• Analyze policies, endorsements, audits, reporting forms and cancellations and initiate necessary corrections to ensure accuracy of dates, coverage, signature, commission, premium, attachments, etc.
• Facilitate the flow of information from agents and underwriters.
• Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
• Process binders, invoices, and tax filings forwarding the binder and invoice to the agent.
• Monitor accounting (payment, collections, taxes, etc.) anticipating and preventing problems when possible.
• Assist Associate Brokers and Brokers with duties as needed.
• Maintain current knowledge of the insurance industry and sales ideas through regular attendance of workshops, seminars, literature reviews and/or formal continuing education.

Requirements

• Must be able to understand and analyze necessary components of insurance policies
• Ability to make independent decisions following CRC guidelines with minimal or no supervision
• Good organizational, time management, and detail skills
• Ability to maintain a high level of tact and professionalism
• Good leadership skills to influence other assistants in a positive manner
• Possess strong interpersonal skills
• Strong verbal and written communication skills
• Strong computer and office skills
• Ability to work extended hours when necessary
• College degree preferred

About Avenica

Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we jumpstart entry-level careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process. Learn more about Avenica and how we can support your job search at www.avenica.com.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our Benefits site. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

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