Technical Coordinator WI - Zobility : Job Details

Responsibilities:

• The Sr. Chemical Process Technician will manage the technical service, sales support, and troubleshooting activities related to the use of Clients automotive pretreatment products and solutions at the Harley-Davidson Tomahawk, Wisconsin plant.
• Order product, track shipments, monitor inventory levels and usages of products.
• Extensive ERP usage and invoice reconciliation.
• Develop effective account management, and service support strategies to provide outstanding customer service and support commitment.
• Performing daily tests and quality audits to ensure processes are within specifications.
• Recording results and providing reports to customer management and staff and represent Client at plant meetings.
• Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
• Maintain high standards and professional image of the company and comply with company policies and processes.
• Support Tier 2 supplier coordination with the customer.
• Champion site continuous-improvement projects that result in process efficiencies and recognized value.

• AS/AA or BA/BA in engineering, technology or business with 1-3 years of relevant experience, with some chemistry background preferred.
• Experience - Manufacturing experience with significant experience in a sales or service function, preferably at a customer site location.
• Must have a strong work ethic and excellent customer relationship skills.
• Strong communication skills both internally and externally.
• Must have strong problem resolution and technical leadership skills.
• Strong PC capability.

• AS/AA or BA/BA in engineering, technology

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, lets talk. Please visit

Zobility is RGBSIs workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.