Technical Mechanic Advisor (14099) - HRU Inc Technical Resources : Job Details

Job Title: Central Region Technical Field ManagerLocation: St. Louis, MO Salary: $50-$55/hour Type: Long-term ContractAbout the Role: Join our Product Quality and Technical Service team as a Central Region Technical Field Manager! This remote, field-based role is crucial for enhancing customer satisfaction, supporting Audi dealers, and improving the quality of Audi vehicles. Key Responsibilities:

• Enhance Customer Experience: Ensure prompt and accurate vehicle repairs to boost customer satisfaction and resolve quality issues.
• Technical Analysis: Perform on-site technical evaluations to identify and address vehicle quality problems.
• Reporting: Document and report emerging vehicle quality issues and internal service information gaps.
• Dealer Support: Assist Audi dealers with complex vehicle repairs and technical issues.
• Collaboration: Work with Region and Customer Care teams to manage sensitive technical issues.
• Documentation: Keep detailed records of technical analyses, including photos, videos, and recommendations.
• Training & Development: Organize technical update meetings and continuously enhance your technical skills.
• Cross-functional Assistance: Provide technical support to various Audi teams and participate in special projects as needed.

Required Skills:

• Strong automotive technical knowledge.
• Recent hands-on experience diagnosing automotive issues.
• Team-oriented with excellent time management and organizational skills.
• Self-motivated, detail-oriented, and driven.
• Valid unrestricted driver's license and passport.

Desired Skills:

• Experience as a certified master technician or similar roles.
• Technical experience with Audi, VW, Porsche, or other European OEMs.

Education:Required:

• Associate Degree in Automotive Technology or equivalent certification.
• Automotive High Voltage certification/training.

Desired:

• Bachelor's Degree in a technical field or equivalent certification (ASE A1-A8 + L1).

Work Flexibility:

• Extensive regional travel (70-80% of the time), with occasional national travel and overnight stays.
• Flexible hours, occasionally exceeding the normal work week.
• Rare, short-duration international travel (4-5 days to Germany).

Why Join Us? This role offers a unique opportunity to leverage your technical expertise, make a direct impact on customer satisfaction, and work with a passionate team dedicated to the quality of Audi vehicles. If you thrive in a dynamic environment and are driven by problem-solving, we'd love to hear from you! Apply now to become a key player in the continuous improvement of Audi vehicle quality and customer experience. EOE (including Disability/Veterans)