Technical Product Manager - Retail domain - ZipRecruiter : Job Details

Job Description

We are seeking an experienced Technical Product Manager with a strong background in product management and technical expertise, particularly in the Quick Service Restaurant (QSR) industry.

The candidate should also have cloud experience in AWS and be able to work across multiple channels and platforms including web, mobile, and kiosk.

• Product Management: Defining and managing the product roadmap, ensuring alignment with business goals and customer needs. Support the prioritization of features and enhancements based on market research, customer feedback, and business objectives.
• Solution Reviews and Design Discussions: Actively participate in solution reviews and design discussions, providing technical insights and ensuring that solutions are aligned with business requirements and industry best practices.
• Cloud Management: Utilize AWS cloud services to design, deploy, and manage scalable and secure solutions. Ensure that cloud infrastructure is optimized for performance and cost-efficiency.
• Multi-Channel and Platform Integration: Work with requirements across multiple channels and platforms including web, mobile, and kiosk. Ensure seamless integration and consistent user experience across all platforms.
• QSR Industry Expertise: Leverage your knowledge of the QSR industry to develop and implement technology solutions that enhance customer experience and operational efficiency.
• Stakeholder Management: Collaborate with cross-functional teams including IT, operations, marketing, and external vendors to gather requirements, define project scope, and ensure alignment with business objectives.
• Quality Assurance: Ensure that all project deliverables meet quality standards and are aligned with business requirements. Conduct regular reviews and testing to identify and resolve any issues.
• Communication: Maintain clear and effective communication with all stakeholders, providing regular updates on project status, risks, and issues. Facilitate meetings and presentations to keep stakeholders informed and engaged.
• Documentation: Create and maintain comprehensive project documentation including product plans, status reports, and post-project evaluations. Ensure all product information is accurately recorded and easily accessible.
• Team Leadership: Provide guidance and support to product team members, fostering a collaborative and productive work environment. Mentor and develop team members to enhance their skills and capabilities.

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Product Manager with a focus on product management and technical expertise.
• Strong understanding of product management principles and methodologies.
• Excellent organizational and time management skills with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.
• Proficiency in project management tools and software such as Microsoft Project, JIRA, or Trello.
• Cloud experience with AWS, including designing, deploying, and managing scalable and secure solutions.
• Ability to work across multiple channels and platforms including web, mobile, and kiosk.
• Experience in the Quick Service Restaurant (QSR) industry.