Technical Services Manager - City of Salinas, CA : Job Details

Salary: $7,406.00 - $9,454.00 MonthlyLocation : Salinas Public Libraries, CAJob Type: Full-TimeJob Number: 24-00603Department: Library & Community ServicesOpening Date: 12/18/2024The City of Salinas is accepting applications for a Technical Services Manager to lead and oversee technology-related services and program activities as well as collection development and bibliographic services operations for the Library and Community Services Department. The ideal candidate will be a strategic thinker who is passionate about technology, innovation, and teamwork. This recruitment is open until filled and may close at any time. Apply today!An additional Educational Achievement premium of 2.5% will be paid for a Bachelor's degree plus 2.5% for a job-related graduate degree and a two percent (2%) increase to base salary effective the first full pay period of July 2025. Click for a complete list of benefits.SPECIAL INSTRUCTIONS: All applicants must provide proof of the required education at the time of application or submit to the Human Resources Department. Applicants with foreign degrees/transcripts must provide U.S. degree equivalency by submitting a credential evaluation report. Applications are incomplete without the required documents and will be disqualified. Applicants are responsible for ensuring all documents are received.Summary of Duties: Under general direction plans, organizes, coordinates, and supervises technology-related services and program activities as well as collection development and bibliographic services operations for the Library and Community Services Department. Proactively ensures that the Department remains current and relevant in their physical and digital collection development and cataloging processes, technology-related programs, services, and systems and remains current on technology trends to identify possibilities for collaboration and partnership on technology-related initiatives both within the Salinas Library and Community Services Department and externally.Supervision Received and Exercised:Receives immediate direction from the Library and Community Services Director or designee. Exercises direct and/or indirect supervision over assigned professional, technical, and clerical personnel. Essential Job Functions

Provides leadership and management of the Department's technology-related programs and services and collection development and bibliographic services operations

Tracks trends, investigates new and emerging technologies and collection development practices, and incorporates them appropriately into the Library and Community Services environment

Evaluates desktop, network, and server components (including hardware and software) for possible purchase

Oversees the management of computer networks including the Department's Digital Labs and Department's inventory of mobile technology, including the configuration, installation, management and support of a multi-segmented local area and wide area networks

Oversees the collection development, cataloging and physical processing of library materials that are relevant to the community and promote diversity, inclusivity, and equity

Serves as liaison between the library and automation vendors, collection material vendors, sales representatives and City technology staff

Coordinates the management of the Department's Internet presence including accuracy of web pages, the library's digital collection, social media communications, and library marketing outreach

Researches and addresses barriers to efficient delivery of library collection and technology to support operations, services and programs, including coordinating training to improve skills of Department staff and encourages the integration of technology into the Department's programs (both physical and virtual presence)

Leads the planning and development of long and short-term Departmental information technology strategic plans; analyzes operational procedures related to activities of the technology program unit and makes recommendations for improvement

Participates in the selection of technology-related, collection development and bibliographic services personnel; schedules, trains, supervises and evaluates assigned staff; assigns work activities, projects and programs and monitors workflow; fosters an environment of teamwork within the division and throughout the Department

Promotes department goals, communicates regularly with peers and administration, and identifies areas of need and resolves potential conflict

Participates in budget preparation and administration; prepares costs estimates for budget recommendations, submits justifications for budget items; monitors and controls expenditures; and coordinates with other Department staff to plan for the best use of resources; maintains records; prepares reports, computer data, special studies and correspondence as needed

Performs other duties in support of library and branch operations including general reference, customer service, responds to citizen complaints and inquiries, and special event programming as needed

Serves as a member of the Department's Administrative Team and may be called upon to represent the Department with groups, organizations, committees and at professional meetings and/or workshops

Promotes and maintains safety in the workplace

Performs related duties as assigned

Minimum QualificationsKnowledge of:

• Technology public access programs, trends, open-source resources, and usage in public institutions and community
• Concept of local area and wireless networks, system analysis principles and techniques, technology troubleshooting principles and practices, standard operating systems for servers and networks, and their use in public libraries
• Practices and trends of collection development principles and cataloging processes in a public library, including utilization of integrated library systems, access services technologies, and digital resources
• Standard database, word processing, spreadsheet, and similar public access software skills
• Public library policies, procedures, and functions
• Principles and practices of supervision, training, team building, and library management
• General trends and practices of digital and social media outreach and website development
• Current trends and innovations in the field of library industry and technology services
• Administrative and budgetary processes applied to a public library
• Principles and practices of supervision and training

Ability to:

• Research, analyze and prepare recommendations regarding Library programs, services, equipment, and personnel
• Coordinate departmental/divisional activities and develop department policies and procedures in area of assignment
• Prepare budget recommendations and monitor expenditures
• Interpret, analyze, and compile data for reports and statistics
• Act as the Department's representative to professional organizations; attend Library Commission and Friends of the Library meetings
• Take initiative, evaluate, resolve problems and identify methods for improving services or operations
• Effectively participate in planning, promoting and delivering exceptional services to the community
• Establish and maintain effective working relationships with staff, library patrons, and other City employees
• Work independently and meet deadlines
• Exercise discretion and independent judgment
• Train, supervise and evaluate professional, technical and clerical personnel
• Plan, organize, monitor, and evaluate subordinates' work assignments to accomplish unit objectives
• Deal courteously and tactfully with the public in responding to complaints and inquiries
• Communicate effectively in technical and non-technical terms, both verbally and in writing

Education: Bachelor's degree from an accredited college or universityExperience: Five years of increasingly responsible professional library experience working with collection development, bibliographic services, digital resources, and information technology systems in a library, educational or non-profit organization and three (3) years of which shall include supervisory experience. A Master's degree in Library and Information Science from a school accredited by the American Library Association may be substituted for two years of the required experience.Licenses and Certifications: A valid State of California Driver's License. Supplemental InformationPhysical Demands and Working Conditions: Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use new technologies and related equipment; vision sufficient to read printed materials, visual display terminals; hearing sufficient to conduct in person and voice conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance and in addressing groups;physical agility to push/pull, squat, twist, turn, bend, stoop and reach overhead; physical mobility sufficient to move about the work environment, ability to climb and descend stairs: physical strength to lift up to 25 pounds; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions. Meet with public and community individuals and organizations on use of technology programs. Instruct public and staff on technology services and programs. Business office working environment subject to sitting at a desk or standing at a counter for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of file drawers and supplies, reaching in all directions and prolonged periods of time working at a computer or other technology equipment. Travel for training, meetings, and/or to visit various facilities within the City. May work irregular hours including evenings and weekends. Employee must complete SB 1343 Sexual Harassment Prevention Training within six months of appointment and every two years thereafter.The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.For questions, please contact Patricia Pealoza, Human Resources Manager, at (831) ###-#### or Veteran's Preference: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the and provide a copy of the DD-214 form at time of application as proof of military status. Failure to submit the required forms will be deemed a waiver of veteran's preference. Military veterans shall be given preference in initial appointment to City service. Further details can be obtained from the Human Resources Department, at 831-###-####.Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.Selection Process: Applicants' qualifications will be evaluated based on the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, assessment center and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION.Finalist interview/assessment will be held with the City of Salinas.Equal Opportunity Employer: The City of Salinas does not discriminate based on race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability. Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.Salary Steps: The following applies for Full-Time Regular positions only. Appointments are normally made at the first step. Consideration is given for increase to the second step after successful completion of the probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a probationary period.)For a complete listing of benefits, please click to visit the Memorandum of Understanding (MOU) for this position.