Technical Specialist IV - Yokogawa Electric Corporation : Job Details

Not just a job, but a careerYokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.About the TeamOur 18,000 employees work in over 60 countries with one corporate mission, to co-innovate tomorrow . We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.This role provides in-depth knowledge of the pressure, temperature, flow and /or analytical products to effectively support customers' requirements and provide solutions for technical difficulties. This role will require demonstration of skills including calibration (NIST and ISO/IEC 17025), maintenance, and repair. Additionally, knowledge and experience with optical instrumentation (i.e. OTDR, OSA) is preferred but not required.DUTIES/RESULTS

• To provide active support to gas chromatography tuning, preparation of GC operation data and report.
• Gas chromatography tuning involves columns installation, operation data collection, and handling of gas and liquid cylinders.
• Ability to troubleshoot gas chromatography issues.
• Support the manager to ensure the quality of the GC produced and to ensure the cleanliness and safety of the lab
• Duties will involve in-depth knowledge of the pressure, temperature, flow and /or analytical products to effectively support our customers and provide solutions for technical difficulties.
• Will research problems for and with the technical experts, conveying answers to customers when appropriate.
• Will acquire and maintain a current knowledge of technology and hardware applicable to the assigned line of products.
• Document all customer calls in calls database, i.e.CRM, and treat this record as quality document.
• Job duties may require travel on field service trips to customer sites to identify and resolve problems individually or as a team member.
• Duties will involve identifying and reporting potential quality problem in service or products to technical management.
• Responsible for providing uncompromising quality to all work processes in designated area of responsibility.
• Will assist in developing training programs for new hires and refresher training for existing personnel and customers for assigned products.
• May assist in checking and approving the quality of repaired products in the repair center.
• May alternate after-hours technical support duty with other specialists within the Technical Assistance Center.

SPECIFICATIONS:Education & Experience:

• BS degree in Chemical Engineering or Chemistry preferred. Vocational School diploma in Instrumentation or similar field plus 2-4 years' experience or applicable technical training will be considered in lieu of a BS degree.
• Must have basic understanding of electronic and/or technical and engineering support tools required to perform required tasks. Ability to meet deadlines and manage priorities is important
• Experience in handling Process/Laboratory GC, column selection and troubleshooting are strongly preferred

We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.Are you being referred to one of our roles? If so, ask your connection at Yokogawaabout our Employee Referral process!