Technical Support Representative - Computer Task Group : Job Details

Description:

CTG is seeking to fill a Technical Support Representative Generalist / ThinkDesk Advisor opening for our client in Armonk, NY.

Location: Armonk, NY/Yorktown, NY

Duration: Ongoing contract

Please note there are two positions available, one role will transfer to work in NYC at some point in October. Candidate must be willing to commute to Madison Ave area.

Duties:

• Manage a device locker and vending machine.
• Asset management is also a part of the role.
• Provide IT Support onsite via a by appointment system.
• During downtime, support global IT Support operations via chat.

Skills:

• Windows & MacOS are key skills, Red Hat Linux a plus.
• Microsoft Office Suite, Cloud storage applications like Box and OneDrive, Adobe applications.
• Support mobile devices both iOS and Android.
• Familiarity with endpoint administration tools such as Microsoft Entra and Jamf.
• ServiceNow ticket process.

Experience:

• 3 years of experience preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-###-#### or [email protected]. Kindly forward this to any other interested parties. Thank you!

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.