Technical Support Representative - AllSTEM Connections : Job Details

AllSTEM Connections is hiring for one of our prestigious client. Please make a note of the details below and Kindly apply if you would like to pursue this position further .

Our client is looking for an amazingly talented Technical Support Agent to join their team! In this role you will get to be the cheerful helpful face of the program!

Role - Technical Support Agent

Hourly Pay Rate - $18

Temp-to-Hire (after 520 hours min.)

Location: Berlin, VT 05641

Locals Only (no Relo or Per Diem)

Work Schedule: Mon-Fri / 8am-5pm

What You'll Be Doing:

? Respond to incoming phone calls from industry partners

? Help users reset passwords and related application activity

? Answer questions from industry partners about the program equipment and supplies

? Reviewing invoices and payment history with industry partners

What Required Skills You'll Bring:

? Good verbal communication

? Cheerful and helpful attitude

? Dependable and punctual engagement

? Data entry skills

? Ability to manage multiple screens during a call

What Desired Skills You'll Bring:

? Experience working with tablet software

? Experience with printer hardware